Call Center Service Representative

Letarshia Parker

Kinston, NC 980-***-****

*******@*****.***

Summary

Call Center Professional looking to pursue a career as a Customer Service Representative. Dedicated to balancing company interests while helping customers obtain satisfactory results.

Skills & Abilities

●Interviewer

●Appointment Setter

●Patience

●Problem Solver

Experience

CENSUS TAKER U.S. CENSUS 1990, 2000, 2010(CENSUSES)

●Updated Census Maps

●Canvassed assigned areas

●Conducted interviews with residents

●Worked in Human Resources to verify Census Workers’ pay slips for accuracy

CALL CENTER INTERVIEW ALL POINTS RESEARCH (TEMP JOB) MARCH 2003-JUNE 2003

●Set appointments

●Conduct interviews with doctors, veterinarians, and business owners

REMOTE CALL CENTER REP OASIS MARKETING SOLUTIONS September 2014-FEBRUARY 2016

●Set up appointments for major tax preparer client

●Conducted political polls

●Interviewed people about their opinions on various subjects

BUSINESS OWNER PRESTIGE BUSINESS SOLUTIONS OCTOBER 2003-NOW

●Delivered supplies to businesses

●Transported boxes, supplies, and encoding for banks

●Placed ads to hire people to assist in the business

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