Strategic Marketing Client Engagement
Resume:
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
BELINDA
RHODES
***********@*****.***
Aiken, SC 29801
Adept at strategic marketing planning and fostering effective interpersonal communication, I have significantly contributed to program development and client engagement at the South Carolina Department of Corrections. My leadership in transitioning initiatives and financial oversight has bolstered community alliances, enhancing reentry success rates.
• Strategic Marketing Planning
• Effective Technical Communication
• Data Integrity Management
• Client Engagement
• Financial Oversight
• Associate Training
• Leadership Development
• Information Organization
• Effective Interpersonal Communication
PROGRAM/TRANSITIONAL COORDINATOR 12/2020 to Current South Carolina Department of Corrections
Responsible for development, implementation, oversight, instruction, and evaluation of agency sanctioned programs
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Assist the Division of Programs and Services with hands on development of specialized programs
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• Help recruit volunteers from the community to assist in program facilitation Teach courses and programs, help train inmates as peer-to-peer facilitators, and oversee program facilitation
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• Ability to work effectively and efficiently with limited supervision, and with discretion
• Perform intake interview for new arrivals
Responsible for implementation and oversight of activities to assist offenders transitioning back into the community
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Ensures strong alliances in the community with agencies and organizations dedicated to employment readiness and second chance initiatives
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• Prepares oral and written reports
Audits current needs' assessments and program schedules to ensure returning citizens are receiving appropriate services
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• Ensures offender program participation is routinely entered and updated in the OMS
• Teach courses/programs
Perform other duties upon the request of the assistant deputy director for programs and reentry and the Institution's warden
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CONTRACTS SUPERVISOR 06/2012 to 10/2020
Spinnaker Resorts
• Process contracts for Timeshare Purchases
• Monitor inventory control
• Support sales team with sales materials and marketing
• Record deeds and titles in specific counties
• Process payments
• Control daily escrow account ledger transactions
• Assist owners with questions/resolve customer service issues
• Order owner materials and supplies inventory control EXECUTIVE ASSISTANT 03/2005 to 06/2012
Marriot Vacation Club International - South Carolina
• Provided a full range of services and support tailored to the strategic outlook EDUCATION
Elevated within the Marriot Organization to help assist in all responsibilities for sales in the administration department of eight vacation ownership resort on Hilton Head Island and two off-site locations
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Assisted in planning, and directing many strategic administration efforts including, recruiting, hiring, training and direct marketing campaigns and programs that supported the sales programs, products, and overall company objectives
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Work collaboratively with resort operations, finance and accounting, IT, marketing, and legal operations
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Responsible for achieving effective audits each year for the Marriot International and Marriott Vacation Club
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Assisted in the development of the office system that enhanced associate's performance through a several management systems that resulted in quick efficient reportable metrics
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Participated in planning and executing with Senior sales and marketing leaders to develop new processes, and sales materials to support the sale team
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Coordinated, facilitated, and participated in meetings with staff, business entities, and local community leaders
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• Design and manage the Marriott's onsite encore marketing campaign Coordinated, facilitated, and participated in meetings with staff, and key leaders within the organization
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American InterContinental University - Chandler, AZ Bachelor of Science
Criminal Justice, Expected in 05/2025
Certificate
Strengthening Families Program, 03/2023
Certificate
Becoming Trauma Informed, 03/2023
Certificate
Advanced Motivational Interviewing, 06/2022
Certificate
Core Motivational Interviewing, 02/2022
Certificate of Completion
Impact of Crime Program, 07/2021
Hilton Head Real Estate School - Bluffton, SC
License
Real Estate, 01/2016
Columbia College - Columbia, MO
Associates of Science
Criminal Justice, 01/2015
Marriott Vacation Club International
Certificate
Credit Bureau Reporting, 01/2008
Marriott Vacation Club International
Certificate
Personal Identifiable Information Protection, 01/2008
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