Customer Service Relations
Resume:
Christy Fey
Customer service and Metaphysical Guidance Experience
Round Rock,TX
Professional Summary
Highly motivated, self-starter who excels in customer relations. With over 20 years in the customer service industry, many of them in personal wellness and health care. Working most recently with clients in need of spiritual guidance and utilizing crystals and natural resources for healing.
Work Experience
Monitor
Subcontractor with Angels Monitoring
Angels Monitoring Austin
Austin, TX
August 2024 to Present
Supervised monitor working with DFPS and private sector clients for court ordered supervision and monitoring.
Observations, reporting and documentation for court order compliance . As well as custodial exchanges. Traveling to clients throughout the Travis County area. Maintaining professional and unbiased services for all types of families needs, reporting violations of supervised visit rules and regulations.
Including, maintaining a caring and compassionate understanding of families needs.
Angelic Reiki Master and Teacher
Angelic Oils and Healing
Denver, CO 10/2016-7/2024
Austin, TX 8/2024-present
Working privately as a Angelic Reiki Master/Teacher and Clairvoyant House cleansing, oracle and tarot reading and holistic provider. Specializing in many types of modalities including crystal healing, energy healing, and meditation guidance to help with centering and awareness. Working with many types of spiritual beliefs and faiths.
Staff Management and Scheduling Coordinator
BrightStar Care
Lakewood, CO
November 2012 to April 2016
Managing a medical office that specializes in Class A Homecare needs Scheduling and fulfilling needs of current as well as new clients. Helping to staff and create wellness plans for quality and growth for families with children and elderly clients. Going into the field and implementing these plans in a personalized manner, utilizing music therapy, art and imagination play to stimulate positive endorphins and creativity. Recruiting and onboarding appropriate caregivers to provide consistency of quality care. Training of employees as well as going into the field to see how the client and caregiver are working together.
Scheduling and gathering of weekly time sheets as well as nursing notes to see if the care is provided correctly and fulfilling the clients requirements. Supervision of 72 field employees and making sure they are up to date with credentials needed for employment
Personal Assistant/Courier
Mende Courier
Richmond, VA
October 2006 to November 2012
Helping with organizing payroll, billing and orders. Answering phones, responding to customer needs and providing services. Transporting documents to courts, lawyers and other professional businesses. Effectively and efficiently fulfilling all daily tasks required.
Education:
University of Metaphysics and University of Sedona
Working on attaining my Doctorate in Metaphysical Psychology (currently enrolled)
Master/Teacher in Angelic Reiki
Discover Your Spiritual Gifts Center(DYSG) - Littleton, CO October 2019 to February 2022
Bachelor’s in Healthcare Business Administration (on hold)
Red Rocks Community College - Lakewood, CO
April 2016 to December 2016(I decided to postpone and switch majors)
Certifications and Licenses:
Angelic Reiki Master and Teacher
October 2019 practitioner
February 2022 Master and Teacher
Accredited and Certified
NationalCPRFoundation
BLS/CPR/AED Certification
Adults, children and infants
August 21,2024 thru August 21,2026
In accordance with *AHA and ECC/ILCOR guidelines
CNA
Certified until 9/19 didn't reinstate due to COVID conditions Professional
References:
Amy Burkholder 512-***-****
Chad Amberg 719-***-****
Caleb Cameron 720-***-****
Personal References:
Jean Marie DeLeon 737-***-****
Kayl Perks 941-***-****
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