Baton Rouge Customer Service

Mark Williams

Baton Rouge, LA ***** • 225-***-**** • **********@*****.***

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Masking and Tapping

Trim Painting

Minor Repairs

Paint Mixing

Communication skills

Bidding and pricing

Organization skills

Work History

Interior and Exterior House Painting, 05/2003 to Current Self-employed – Baton Rouge Louisiana

Used brushes, spray guns and paint rollers to paint surfaces. Completed interior and exterior painting for variety of residential and commercial clients. Covered surfaces and furnishings with cloth and plastic to protect from paint drops. Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting. Painter, Install Flooring, 07/2000 to 09/2003

Vantage Point Painting – Baton Rouge

Painted surfaces using brushes, spray guns, and paint rollers. Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials. Painted indoor areas such as hallways, bathrooms, and lobbies. Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.

. Cutting and measuring for installing flooring

Reservations Agent, 02/1995 to 05/2000

Continental Airlines – Baton Rouge

Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Provided customers with information about availability and pricing. Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.

Resolved various issues and discrepancies for customers. Reservation Agent, 04/1990 to 06/1995

American Airlines – Baton Rouge

Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings. Provided customers with information about availability and pricing. Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Resolved various issues and discrepancies for customers. Education

08/1985

Istrouma High School - Baton Rouge, LA

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