Customer Service Inventory Management

Ann LaPlant 231-***-****

*** ****** **

Big Rapids, MI 49307

**********@*****.***

SUMMARY OF QUALIFICATIONS

● Skilled in organizing merchandise, maintaining stock levels, and providing excellent customer service

● Proficient in using inventory management and point-of-sale systems

● Ability to manage multiple tasks in a pressured work environment.

● Strong commitment to promoting quality and safety standards in the workplace.

● Demonstrated the ability to work quickly and methodically in a team environment, performing repetitive tasks with minimal supervision.

● Proven capability to make proactive quality decisions, and to identify and solve problems

● Excellent communication and collaboration skills.

● Over 20 years of experience in the food and retail industries. ACCOMPLISHMENTS

● Contributed to overall plant efficiency in a manufacturing environment

● Consistently met product quality standards and production measures.

● Received positive feedback for my dependability, reliability, and punctuality.

● Consistently exceeded monthly sales targets through effective customer service and product knowledge

● Trained and mentored kitchen staff

EXPERIENCE

Lowes, Big Rapids, MI Feb 2023 to Sept 2024

Stock Associate - I stocked and organized shelves in the hardware department, provided exceptional customer service to store patrons, and meticulously maintained inventory on the sales floor. Hampton Inn, Big Rapids, MI Jan 2022 to Jan 2023

Cook Supervisor – Primary responsibilities included overseeing the opening procedures, scheduling staff, supervising team members, and managing a diverse breakfast and lunch menu. Big Rapids Products, Big Rapids, MI June 2015 to Oct 2021 Production Inspection – Performed quality checks on automotive window trim in the Bright Trim Department. Responsible for sorting and isolating defective parts to ensure end-product quality, meeting engineering specifications, and maintaining accurate waste logs. Haworth, Big Rapids, MI Oct 2014 to June 2015

Production Assembly – My primary responsibility involved assembling filing cabinets and drawers. I worked in multiple work areas as required, performing a variety of manufacturing tasks. These tasks included installing track rails and safety locks, labeling shipping containers, and handling materials between departments.

Blue Lake Tavern, Mecosta, MI April 2013 to Sept 2014 Head Cook – Successfully managed and executed high-volume breakfast and lunch services. Oversaw kitchen operations, including opening procedures, food preparation, line setup, and inventory management. Provided comprehensive training and guidance to kitchen staff, ensuring a high standard of culinary excellence.

EDUCATION

Henderson City High School, Henderson, KY

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