Customer Service A Full-Time

Timothy Morgan

** *********** ** ** *******, Ab

T. 403-***-**** Email. *********@*******.***

Objectives

To obtain a full-time position within your organization where I can best utilize my skills and qualifications that I have obtained throughout my career.

Skills

Exceptional customer service skills with a strong focus on the customer or client

Strong team player understanding the value of camaraderie and teamwork

Excellent communication skills

Very organized, and detail oriented

Quick learner with an enthusiasm for the job

Adaptable to a number of situations and circumstances

Eagar to learn new practices, skills

Experience

United Roofing July 2021– Present

Cap Flasher

Install raw materials such as blueskin, cap flashing and various other metal products

Complete tasks in a timely manor

Sunshine Exteriors April 2019 – July 2021

Service Manager

Communicate project deficiencies with builders

Schedule and coordinate service technicians to complete projects in a timely manor

Estimate the quantities of materials needed to compete the jobs

Ensure customer satisfaction

Exterior Worx September 2011 – April 2019

Project Coordinator

Pre-screen all projects that come to the production department for siding and, soft metals to ensure we have the correct quantities of materials to complete the job

Schedule and coordinate crews as well as deliveries to ensure the jobs get done as quickly and proficiently as possible

Multi-task by taking on new projects as well as maintain projects that are still currently being completed in the field

Morgan Exteriors June 1999- June 2011

Owner

Gain full knowledge of products such as; James Hardie, Lux, Long board, AL13, Easy Trim, Vinyl and all soft metal martials

Prepare quotes for a multiple variety of builders and, or homeowners

Handle all administrative work such as; invoicing, accounts receivable and accounts payable

Education

Preston High School Successfully obtained OSSD

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