Office Manager System Administrator

, LinkedIn 414-***-**** *********@*****.*** GitHub Replit

Skills

• Python Linux Java JavaScript Pascal HTML CSS SQL Node Git PyCharm Microsoft Office SAP Xait CPQ Software

• CI/CD Unit Testing ServiceNow System Administrator Jira Git Monday.com Agile Code OOP SDLC Client Relations CRM

• Front End Back End Data and Algorithm Product Development Product Management Languages : English / Urdu / Hindi

Experience

Office Manager

Careplus Diagnostic Services LLC

Highland Park, IL, USA

06/2023 - 08/2024

• Managing network infrastructure, cloud services, team/staff management, manage resources/billing, and provide technical assistance

• System Administration to manage and incoming/outgoing client requests, and managing cloud servers such as Ring Central

• Database management, updating client information within HIPPA guidelines, and insurance related tasks

• Collaborating and coordinating meetings, front desk operations, and other tasks to fulfill company technical needs.

CPQ Analyst

Quick2Bid

Milwaukee, WI, USA

06/2022 - 05/2023

• Working with company product data and rule engine for cloud-based configuration systems unique to each client using SQL, and Pascal. • End to end development of engines to increase business growth for given products.

• Supply business with Business Analytics and maintain relationship by product management and enhancement

• Identified business and technical requirements for company products and systems to understand user needs within scope of expertise and implement requirements into configurations

• Responsible for tracking and coordinating priorities, progress, issues, and provide updates as required

• Assists in product launch initiatives and insight on product planning

• Cross train additional resources, including CPQ Analyst Intern training assistance

• Continuous Integration/Deployment Pipeline Integration, pull requests, code reviews, and testing

CPQ Analyst Intern

Quick2Bid

Milwaukee, WI, USA

01/2022 - 06/2022

• Implemented CPQ applications of Xait clients using SQL, Pascal, Xait Software, and Microsoft Cloud.

• Automated and optimized business functions and provided end-user training to teach product configuration based on individual client requirements.

• Automated pricing and configurations based on workflows of user product and industry.

Research at Global Water

Water Technology Research

Milwaukee, WI, USA

09/2021 - 12/2021

• Biological Sensor - major task: work on programming with python and design the sensor as a team with electrical engineer students, test the sensor with environmental samples, and prepare dataset for machine learning.

• System Engineering project to detect E-Coli in a fraction of time needed to transfer samples from body of water to lab, and tested through staff requiring transportation of samples, information, and risk of infection

• Engineering base model to extract water, trials with different chips to integrate into model, teach chip ML, and translate the data to end-user to determine results of the sample.

MMKE Tech Intern

MKE Tech

Milwaukee, WI, USA

06/2021 - 08/2021

• Landmark Credit Union: major task: work with team to better Landmark credit union customer service using Natural Language Processing

Education

Bachelor of Science in Computer Science

University of Wisconsin Milwaukee

Milwaukee, WI, USA

08/2019 - 05/2022

Projects

• Replit : Several Projects in System Programming C/C++, Python, and Unix (LINKED ABOVE)

• Capstone Project: App for users to interact daily with fitness app using visual studio, and bootstrap components.

Mentorship

• MSA Event Coordinator: MSA Event Coordinator for Muslim Women Minority at University of Wisconsin Milwaukee

• Math Tutor: Calculus 1 and Calculus 2

Certifications

• ServiceNow System Administrator(2023) : Manage the configuration, implementation, and maintenance of the ServiceNow platform.

• Hera Badge (2021): Artificial Intelligence with practical application, AI Ethics and Environments, including biases and privacy and development cycle for a Data Science. Completion of project including cleaning data, unit testing, and data analysis reports.

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