Operations Manager Sales Associate

ARCHER BAGLEY

Knoxville, TN ***** 865-***-**** ********@*****.***

SUMMARY

Results-driven sales professional with over 25 years of experience in business ownership, B2B sales, customer relationship management, and team leadership. Proven ability to increase revenue, foster client retention, and deliver exceptional customer experiences.

EXPERIENCE

Sales Associate

Knoxville Wholesale Furniture Knoxville, TN 2023 – 2024

Developed strong customer relationships by understanding their needs and providing tailored furniture solutions, resulting in high customer satisfaction and repeat business.

Promoted furniture solutions effectively, consistently achieving and surpassing sales targets.

Enhanced customer experience by offering personalized shopping assistance, contributing to a positive and welcoming store environment.

Owner and Operations Manager

Archers BBQ Knoxville, TN 2010 – 2023

Scaled Archers BBQ from single location with $400,000 in sales to five locations and catering commissary with $4,000,000 in sales.

Developed and built a successful catering operation, generating $500,000 in revenue through strategic B2B marketing, cold calling, and event marketing initiatives.

Directed marketing campaigns and logistics for five locations and catering operation, improving operational efficiency and customer satisfaction.

Managed social media accounts to promote sales campaigns, increasing online engagement and driving foot traffic to retail locations.

2008 – 2010: Business Analyst Berkley Underwriters Atlanta, GA

2007: Database Developer Microsoft Virtual Earth Team Boulder, CO

2005 – 2007: Environmental Data Scientist ENVIRON Denver, CO

2001 – 2005: Environmental Database Manager Geomega Boulder, CO

EDUCATION

Google Data Analytics Professional Certificate, Coursera 2025

Bachelor of Science, Civil Engineering

University of Tennessee Knoxville, TN 1995

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