Adrian Zapata
Massbay Community college Freshman
Sociology
(857) - 236 2269
*************************@*****.***
Massachusetts, MA
@Adrian Zapata
PROFESSIONAL SUMMARY
Adept at multitasking and problem-solving. My tenure at Burger King in Boston, MA showcased my ability to efficiently process transactions and uphold superb customer service standards. My proficiency in computer literacy and effective communication has consistently enhanced workplace
productivity and customer satisfaction. Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction.
EXPERIENCE
september 2022 - Present
Cashier
Burger king, Boston, MA
● Operated a cash register and accurately processed payments, returns, and exchanges.
● Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register restocking, and cleaning.
● Built and maintained positive working relationships with co-workers.
● Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
●
Nov. 2021 – April. 2022
Helper
Whittier Street Health Center Roxbury, MA
● Helper
● Performed community service
- Packed Covid 19 home test kits
SKILLS
● Communication
● Problem Solving
● Leadership
● Time Management
● Decision Making
● Creativity
● Analytical
● Research
● Team Oriented
● Negotiation
● Public Speaking
AWARDS
• Access Test Honor Roll
• Outstanding Volleyball Player
• Debate Championship Winner
Relevant Coursework
• Psychology College class
• Community College Class
• English advanced College class
interests
Sports
● Volleyball.
● Tenis.
● Basketball.
Personal
● Travel and Exploration.
● Nature and Environmentalism.
● Outdoor Activities.
LANGUAGES
First Language:
Spanish Native Second language: English
Bilingual School
- Assisted in events where we would associate with children, and others.
August. 2024 - november. 2024
Host
Volo sports Boston, MA
● Planning events, scheduling sports activities, and ensuring everything is well-organized.
● Socializing with people and helping them connect with one another.
● Ensuring the safety and comfort of everyone involved.
● Welcoming attendees with enthusiasm and making them feel at ease.
● Monitoring the weather to adjust plans accordingly.
● Checking people in and out efficiently.
● Taking the lead as a team leader and multitasking effectively.
● Capturing moments as a photographer.
● Consistently helping out to ensure everything is running smoothly.
● Communicating effectively with team members.
● Creating an enjoyable and comfortable environment for everyone.
● Ensuring everything is organized before and after the event.
● Moving to different locations as needed to enhance the event experience.
EDUCATION
Graduated on June 2024
High School Diploma GPA 2.0
Fenway high school, 67 Alleghany St, Boston, MA
References
Bibi Perdono
Asisten Manager
Burger King
!28 tremont street
Boston, Massachusett, 02108
*******@*****.***
6/1/2024