Data Entry Clerk

PAMELA S RAMSEY-BARKS

**** ********* *****, ***** ****, OH 43123

Cell 614-***-**** ******.*****@*****.***

https://www.linkedin.com/in/pamela-barks195307087477

EDUCATION

Master’s Public Administration, June 2011

Keller Graduate School of Management, Columbus, OH

Health Care Concentration: Public Administration

Cumulative: GPA: 3.84, Distinction

Medical, Coding & Billing Certificate, January 2018

Penn Foster, Scranton, PA

GPA: 91

EXPERIENCE:

Chamberlain University, Chicago July 2023 – October 2023 (temp)

National Admission Representative

Answered inbound calls. Searched opportunities and prospective students within Salesforce, verified then transferred accordingly or scheduled phone or virtual appointments with campus representatives. Assisted prospective students with the application process, i.e., entered information, transcripts, and accepted payment of application (unless waived).

MedArrive, New York October 2022 – March 2023 (as needed basis)

Care Advocate

Answered inbound and outbound calls. Scheduled appointments for BCBS KC and BCBS Medicare patients using Salesforce.

Allen School of Health Sciences, Brooklyn, New York 2012–2013

Online Adjunct Faculty

Career Development/Therapeutic Communication for Health Professionals

Monitored student progression during each module.

Organized, planned, set, and evaluated tests and exams.

Communicated daily with students via email, chat, or school site.

Synchronized instruction.

Chamberlain College of Nursing, Columbus, Ohio 2006–2012

Academic/Financial Aid Advisor

Analyzed internal reports monthly identified potential issues and kept management informed on issues, trends, and solutions.

Distributed and reported information to key stakeholders on a consistent and ad hoc basis.

Accurately communicated academic policies and regulations to prospective and current students. Counseled students on all matters of financial, Stafford and private loans.

Certification and disbursement of student loans.

Analyzed data that supported the development, coordination and publication of policies and regulations.

Contacted student’s delinquent of their financial obligations to the college. Collected accounts receivable.

Ensured and performed refund/billing (third party) requested refunds, and recorded transactions in Chamberlain systems.

Dismissed students if academia was not met.

Pamela S Ramsey-Barks

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Resume

DeVry University, Chicago, IL 2005-2006

Regional Administrative Support Coordinator

Trained support staff on new procedures and systems college wide.

Traveled to campus locations in Texas, Colorado, Indiana, Oklahoma, and Ohio Prepared training plan and implemented college wide.

Completed monthly, quarterly, and annual reports.

Maintained accurate admission/retention information.

Responsible for personal budget and weekly reports.

Assisted campus staff with yearly budgets per region.

DeVry University, Columbus, Ohio 2001-2005

Administrative Coordinator

Overseen office staff; vacation, PTO, and sick days.

Maintained staff weekly schedule.

Prepared monthly Excel reports which included enrollment and sales data.

Maintained files and assisted with hiring of support staff and financial advisors.

Contacted potential hires for interview on campus.

Completed paperwork for HR for new hires.

Reported weekly and monthly retention reports to Campus Dean of Enrollment.

Other administrative duties, i.e., travel arrangements, appointments, personal reimbursement, and petty cash.

INTERESTS

My hobbies include scrap booking, reading, crocheting and light gardening.

AFFILATIONS

First Baptist Church of Grove City, Ohio

Celebrate Recovery, First Baptist Church, Grove City, Ohio

Phi Theta Kappa Honor Society

Alpha Beta Gamma

Toastmasters International Vice President of Membership (Children’s Hospital, Columbus OH)

SKILLS

Advising, coaching, mentoring, decision making, interviewing, motivation, people management, critical thinking, document review, customer service, collaboration, creative thinking, respect, communication, listening, multi-tasking, goal setting, Google Docs, Google Suites, and time management.

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