Customer Service Agent, Visual Merchandiser, Hospitality, Events

Hannah Maria Pittounikos

Address:

Pyla Palms Complex, no 202, 7080

Birthdate:

**/**/****

Mobile Number:

+357-********

email:

************@*****.***

EDUCATION

****- ****

Rare School of Fashion, Liverpool

BETEC Level 3 Extended Diploma in Fashion

2009-2014

Cardinal Allen Catholic High School, Fleetwood

10 GCSEEs, 5 Grade C and Above, including Maths and English

EXPERIENCE

Mar 2024-Aug 2024

The Agora Hotel, Kafe Neo Barista and Mixologist

-IT skills, basic coding

-Fostering customer loyalty

-Listening and empathizing

-Answering phone calls

-Customer retention

-Learning various It programs

-Resolving customer issues

-Tailored interactions

-Collaborate with sales team

Oct 2022-Apr 2023

Sykes, Sitel Larnaca Customer service retention agent

-IT skills, basic coding

-Fostering customer loyalty

-Listening and empathizing

-Answering phone calls

-Customer retention

-Learning various It programs

-Resolving customer issues

-Tailored interactions

-Collaborate with sales team

Jul 2021-Aug 2022

KIOSK Coffee Shop, Southport Supervisor & Full Time Barista

-Serving Specialty Coffee

-Making Latte Art

-Preparing the Shop’s Food

-Cash Register Operation

-Opening and Closing the shop

-Managing stock lists

-Dealing with deliveries

-Delegating tasks to other team members

-Managing Social Media

Oct 2019-Feb 2020

DW Fitness Gym Receptionist

-Keeping records of members

-Monitoring access to the gym

-Monitoring class schedules

-Handling phone communication

-First Aid Training

-General Office Duties

Nov 2017- Jan 2019

Outfit Clothing Store Team Leader, Visual Merchandiser

-Managing the team’s day-to-day activities

-Developing and implementing a timeline to achieve targets

-Delegating tasks to team members

-Organizing the clothing to create eye-catching displays

-Styling Mannequins

-Creating window displays

SKILLS/

INTERESTS

Languages:

English (Native), Greek (Beginner)

Interests:

Outdoors activities, Yoga Teaching, Nutrition, Vintage Re-seller, sustainability.

Traits:

Good communication skills, reliable, sociable, creative, empathetic, organized, multitasker.

References: ****@***********.**.** *****@********************.**.** *********@*****.*** ******@*************.***

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