Customer Service Electrical Engineering

Hossam Elbia

Chicago, IL ***********@*****.*** +1-708-***-**** Linkedin

EDUCATION

UNIVERSITY OF ILLINOIS CHICAGO - Chicago, IL

Bachelor of Science in Electrical Engineering Expected: May 2026

Dean’s List; GPA: 3.4

MORAINE VALLEY COMMUNITY COLLEGE - Palos Hills, IL

Transferred to UIC: Fall 2023

WORK EXPERIENCE

CAR DEALERSHIP Roselle, IL

Agent June 2024 – Present

●Registered as a dealership representative, giving access to all auto auctions

●Licensed to independently purchase and sell vehicles under the dealership's license

LA CREPE CAFECCINO Palos Hills, IL

Manager June 2021– Present

●Manage daily operations, supervising a team of 5+ staff members

●Ensure excellent customer service and satisfaction

●Oversee inventory management and vendor relations

●Handle employee schedules and train new hires

BOUNCE MY HOUSE PARTY RENTALS Oak Lawn, IL

Team Member June 2019– May 2021

●Delivered and set up rental equipment for events, ensuring timely service

●Assisted customers with inquiries and resolved any issues on-site

ACADEMIC PROJECTS

Changemaker Program September 2022

●Created a program determining the minimum number of coins required for a change amount

●Implemented in C++, with user input and dynamic coin calculation

Weighted Dice Simulation March 2023

●Simulated a weighted dice's behavior with Python probability models

●Carried out tests to identify trends and compare results to expectations

SKILLS

●Python, C, C++, & R

●Matlab

●Microsoft Office

●Microsoft Suite

●Management

●Leadership Skills

●Quick to master hands-on tasks in wiring and hardware

●Fluent in English, & Arabic

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