Customer Service Cdl A
Resume:
Jordan M. Isaac
**************@*****.***
OBJECTIVE:
Military Veteran, CDL Driver with delivery merchandise and appliance installer experience with a EPA hvac certification with 10 years providing superior customer service, experienced in AC and duct installation, generating sales, and trained in the repair and maintenance of heating and cooling units seeking an opportunity with a company that will utilize my skills, experience, training and job security.
EDUCATION:
John Jay High school 2005 Diploma
Navy Machinist Mate 2007 Basic Fire fighting
southern Careers Institute 2019 EPA universal
Sage Truck Driving school 2025 CDL A
SKILLS :
● CDL A
● Delivery Driver Merchandiser
● Appliance Delivery Installer
● Line technician for G.L.I.
● Customer Service Skills
● Excellent Communication Skills
● Effective Problem Solving Skills
● Time Management
● HVAC Repairs, Installation &
Maintenance
● Compressors
● Metering Devices
● Leak Detection
● Performance Testing
● Forklift Operator
● Brazing
● Basic Wiring
● Hand/Power Tools
● AC & Duct Installation
● HVAC Schematics
Experience:
Liberty Group
Apartment maintenance- San Antonio, Tx March 2020 – Present
● Repairing and unclogging toilets, sinks, bathtubs, showers, and exterior drains. Replacing carpets and wooden floors. Installing and repairing wires, plugs, and switches. Sweeping, mopping, and vacuuming floors in communal areas
HVAC Apprentice
Southern careers - San Antonio, Tx October 2018-August 2019
● Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
● Identifying maintenance risks on equipment.
● Diagnosing electrical and mechanical faults for HVAC systems.Cleaning, adjusting and repairing systems, and performing warranty services.
U.S.P.S. - San Antonio, TX
Mail Handler Assistant January 2017-August 2018
● Processed mail by distributing incoming mail to post office boxes or loaded it into trucks for delivery, separated outgoing mail by zip codes and ensured mail was stamped and post marked for delivery, unloaded mail trucks and separated mail that is to be delivered locally from that which must be sent on to other distribution centers, organizes mail into appropriate marked bins for delivery, storage, or transportation to other centers.
Delivery, Merchandiser Driver November 2015- October 2016 Parks & Coffee Co. - San Antonio, TX
● Maintained proper inventory levels and product distribution, performed product rotation to ensure freshness at designated client locations for vending machine, provided client and customer satisfaction in every aspect of job performance, informed regular clients and customers of new products or services, as well as listened too and resolved service complaints, set up merchandise and sales promotion displays or issues sales promotion materials to customers, and accountable for all receipt of goods, invoices, delivery tickets, cash received or collected and product.
Merchandiser August 2014-September 2015
Pepsico - San Antonio, TX
● Merchandised store shelving, coolers and displays with Pepsi Group brands in retail stores, partnered with sales representatives/managers to coordinate delivery and merchandising schedule, build effective relationships with store personnel to assure superior customer satisfaction, identified incremental sales opportunities for sales representative to pursue, provide feedback on competitor activities and best practices, and covered routes and provided sales and/or merchandising services as assigned.
Star Shuttle November 2013-July 2014
Shuttle Driver - San Antonio, TX
● Provided passengers with assistance entering and exiting vehicles and assisted with their luggage., performed routine vehicle maintenance checks such as regulating tire pressure and adding gasoline, oil, and water, notified dispatchers or company mechanics of vehicle problems, drove taxicabs, limousines, company cars, or privately owned vehicles to transport passengers, and followed safety regulations and state laws governing vehicle operation and ensured that passengers followed safety regulations. AC Tech Installer/ Sheet Metal Duct Installer June 2013-November 2013 Urban AC & Heating - San Antonio, TX
● Drilled and punched holes in metal, for screws, bolts, and rivets, fastened seams or joints together with welds, bolts, cement, rivets, solder, caulks, metal drive clips, or bonds to assemble components into products or to repair sheet metal items, maintained equipment, and made repairs or modifications when necessary, determined project requirements, including scope, assembly sequences, and required methods and materials according to blueprints, drawings, and written and/or verbal instructions, selected gauges or types of sheet metal or nonmetallic material, according to product security specifications, installed field wire to equipment, installed refrigerant line, install air conditioning units along with sheet metal air ducts, and assisted in starting up AC units when job was completed. Truck Driver Helper/Line Tech/Merchandiser May 2012-July 2013 GLI Distributing - San Antonio, TX
● Assisted driver with delivery to convenient stores, bars and restaurants while establishing a customer relationship with our accounts ensuring that product was put out as fast as possible, line tech in charge of cleaning out faucets and beer lines maintain the quality of the beer delivered keeping our accounts satisfied with a great product, and merchandiser responsible for organizing and sorting through products filling the shelf as needed and keeping an organized warehouse to prevent any trip hazards.
Floor Hand November 2011- April 2012
Orion Drilling Co. - Corpus Christi, TX
● Manipulated sections of pipe or drilled stem at the rig floor during drilling and removed and replaced the strings of pipe or drilled stem and/or drilled bit Merchandiser/Truck Driver Helper January 2009 –September 2011 Big Red-7up Bottling - San Antonio, TX
● Merchandised store shelving, coolers and displays with Dr. Pepper Snapple Group brands in retail stores, partnered with sales representatives/managers to coordinate delivery and merchandising schedules, build effective relationships with store personnel to ensure superior customer satisfaction, and cover routes and provide sales and/or merchandising services as assigned.
Machinist Mate Fireman Apprentice E-4 April 2006 – December 2008 United States Navy - Great Lakes, IL
● Worked in the engine room to operate the steam plant that provides propulsion, electric power potable water, and service steam to the ship.
Achievement: National Defense Medal, Global War on Terrorism Service Medal, Marksman Pistol Shot Ribbon, Honorable Discharge
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