KELLIE GREENBERG
Atlanta, Georgia 30327
404-***-**** (Cell)
*********@***.***
SUMMARY:
A disaster recovery/business continuity professional with extensive experience in Business Continuity, Crisis Management, and Emergency Response at large Fortune 500 companies. Major strengths include excellent analytical, organizational, and interpersonal skills. Proficient in large infrastructure architecture, high-availability computing, automated recovery, rapid deployments, mergers and acquisitions, data center operations, production systems integration, and IT audits. Excellent knowledge of networking – TCP/IP, DNS, DHCP, and F5.
PROFESSIONAL EXPERIENCE:
AbbVie
Business Continuity Lead
March 2023 - March 2024
Responsible for Business Resiliency
Tabletop Drills
Worked with the Disaster Recovery Team
Risk Assessment: Conducted thorough risk assessments to identify potential threats to business operations and developed strategies to mitigate those risks.
Business Continuity Planning: Created, implemented, and maintained comprehensive business continuity plans that ensured operational resilience during disruptions.
Crisis Management: Helped lead crisis management teams during emergencies, coordinating response efforts and communication to minimize impact on operations.
Training and Awareness: Developed and conducted training programs to educate employees on business continuity procedures and their roles during a crisis.
Testing and Drills: Organized regular testing and simulation exercises to evaluate the effectiveness of business continuity plans and make necessary adjustments.
Stakeholder Communication: Communicate effectively with internal and external stakeholders, providing updates and ensuring alignment on continuity strategies.
Regulatory Compliance: Ensured compliance with relevant regulations and standards related to business continuity and disaster recovery.
Continuous Improvement: Monitored industry trends and best practices, continuously updating and improving business continuity plans based on lessons learned and evolving threats.
Cross-Functional Collaboration: Work closely with various departments to ensure that continuity strategies align with organizational goals and operational needs.
MetLife
BC/DR Consultant (Remote)
March 2022 - Nov 2022
Oversaw security initiatives of the cloud structure and investigated and resolved related issues.
Worked with technical teams and external vendors to provide optimal operational support for various services.
Simulated attacks on systems to find exploitable weaknesses and implement effective solutions. Ransomware SME
Zions Banc (Remote)
Principal Disaster Recovery Consultant
Sept 2021 - March 2022
Developed, implemented, and completed disaster recovery plans.
Aligned IT disaster recovery plans with business needs.
Liaised with IT subject matter experts to document applications and their supporting infrastructure.
Improved disaster recovery processes through knowledge and best practices.
Coordinated global disaster recovery testing and documented results.
Provided 24/7 on-call support and participated with emergency management agencies.
Cotiviti
SR Information Security Analyst - Business Continuity/Disaster Recovery
Nov 2015 - Sept 2021
Established worldwide communication systems and built company templates.
Wrote master business continuity plans and conducted BIA and AIA assessments.
Collaborated on cloud administration in Microsoft Azure environments.
Utilized VMware servers for testing and maintained detailed DR plans.
Participated in DR tests and provided formal gap analysis after each exercise.
APG/Genuine Parts
BC/DR Analyst
2013 - 2015
Implemented communication systems and wrote master business continuity plans.
Conducted BIA and AIA assessments and facilitated coordination of integrated testing.
Maintained detailed DR plans and provided formal gap analysis after exercises.
SunTrust Bank
Contractor Disaster Recovery Analyst (17 month contract)
2012 - 2013
Coordinated testing for recovery plans and identified audit gaps.
Maintained detailed DR plans and provided formal gap analysis.
Served in a governance capacity to track and monitor lessons learned.
GT Real Properties, LLC
Contractor
2008 - 2012
Maintained database information and assisted with contract creation.
Comsys (Contractor)
Home Depot Engineer
7/07 - 2/08
Responsible for writing documentation and disaster recovery planning.
Trained desktop support on backup procedures and worked on compliance issues.
EDUCATION:
University of Tennessee, Knoxville, TN - BA Degree