Morgan Johnson 214-***-****
********************@*****.***
EXPERIENCE
Merge Management — Property Manager
October 2024- PRESENT
Ensures excellent customer service in daily office management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budget guidelines and providing a quality living environment for residents.
Assist in lease preparations and rent payment, and ensure financial information is correct and up-to-date for 5 properties per week. Implemented tenant compliance programs, executing targeted marketing campaigns, and overseeing property renovations. Adept at reducing property expenses, improving financial performance, and ensuring compliance with local laws and regulations.
RIVER RESTAURANT — Assistant General Manager
August 2018 - September 2024
Assist in daily restaurant operations, including staff scheduling and inventory management.
Train and supervise front-of-house and back-of-house staff to ensure high-quality service.
Handle customer inquiries and complaints promptly to ensure customer satisfaction.
ULTRA REAL ESTATE — Real Estate Property Manager
May 2008 - July 2018
Review real estate tax assessments, annual expense reconciliations and manage annual operating budgets.
Implemented tenant compliance programs, executing targeted marketing campaigns, and overseeing property renovations. Adept at reducing property expenses, improving financial performance, and ensuring compliance with local laws and regulations.
Managed and consistently maintained a 97% occupancy rate and achieved a 12% year increase in net operating income.
SKILLS
Tenant Retention Strategies
Vendor Contract Negotiation
Marketing and Advertising
Property Renovation
Management
Preventive Maintenance
Planning
Budget Management
Customer Service
CERTIFICATIONS
Certified Property Manager
Certified Negotiation
Specialist
Certified Food Safety
Management
EDUCATION
Master’s Degree in Anthropology
Recife - BR
Bachelor’s Degree of Science
(Major in Sociology)
Recife - BR
(Major in Real Estate)
Dallas - TX