Virgen Maria Valdez
**** * ****** ************, ** 19124
*********@*****.***
Objective
Engaging Cafeteria Manager adept at preparing menus inspecting food prep areas and motivating a cafeteria staff. Especially skilled at gauging food preparation amounts in accordance with applicable regulations. Specialize in continuous delivery and preparation of nutritionally balanced meals.
Skills
●Bilingual in Spanish and English
●Intermediate Microsoft, Excel, Access, and Powerpoint
●Patient charting, filing, typing, (40 wpm), vital signs, physical therapy modalities, injections, venipuncture, CPR/First Aid certification, instrument sterilization, EKG.
Qualities
●Ability to decisively handle trauma situations quickly
●Can deal effectively with difficult patients, maintain excellent relationship with patients, family, staff and administration.
Experience
Cafeteria Manager
Maschio’s Food Services, Inc.
08/2016 -08/2022
●Production Record Review
●Schedule Interviews
●Run Clearances on New Hires
●Send out share orders and place orders
●Collect Direct Buy orders and place them
●Review Sysco “out of stocks” & review substitutes
●Send out weekly safety topics & receive meeting sign in sheets
●Review Payroll
●Collect monthly “mock” health inspections
●Order uniforms
●Send out & order DOD orders
Summer Meals Program/Daycare
PHILADELPHIA, PA
09/2013- Current
●To improve the life of people with diabetes through user friendly, proactive, educational support that helps progress towards their goals.
Call Center Representative
ICT GROUP/SYKES
LANGHORNE, PA
09/2006-09/2013
●Answer customer questions, explain available services, correct errors, provide information on pricing, take orders, develop, leads, and or sell products and services.
●Ensure maximum goodwill from inbound phone transactions.
●handle inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
●Train/educate customers on ABBOTT Diabetes Care products and supplies.
Medical Assistant Internship
PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE
06/2005-09/2005
●Received inbound calls, finger sticks, vital signs.
●Spirometry test, EKG, patient charting, Venipuncture, injections
EDUCATION
Thompson Institute
Medical Assistant Diploma
Hudson County Schools of Technology
High School Diploma
References available upon request.