Customer Service Entry Level

Yvonne Nunez

Shelter Volunteer

669-***-**** *********@*****.***

Highly motivated and customer focused individual seeking an entry level position. Willingness to learn and grow within the industry. I am looking to join a team where I can utilize my strengths and help others.

Professional Experience

Homeless Shelter Volunteer Modesto Gospel Mission, Modesto, CA - California October 2023 - Present

• Provided compassionate assistance to homeless individuals by distributing meals, hygiene kits, and clothing

• Cleaned bathrooms, laundry, sweeping and vacuuming. Assisted guest with their needs Cashier Walmart Super Center, Modesto, CA - California October 2020 - October 2023

• Accurately processed customer transactions using POS system and maintained balanced cash drawer

• Provided friendly and efficient customer service, assisting with inquiries and resolving issues

• Collaborated with team members to ensure smooth operations of store Cashier Home Base, San Jose, Ca January 2017 - August 2019

• Effectively processed cash, credit, and mobile payments to ensure accurate transactions

• Maintained a clean and organized checkout area, including stocking merchandise and removing expired products

• Worked the return counter and processed returns, refunds, and exchanges Department Manager Orchard Supply Hardware, San Jose, CA July 2010 - August 2015

• Supervised a team of two employees to ensure department goals were met and exceeded

• Ordered merchandise, built displays, stocked merchandise, price changes and inventory.

• Taught policy and procedures to new hires that were cashiers

• Worked return counter

Education

High School Diploma August 1987 - August 1987

Tongue Point Job Corp at Astoria OR

Key Skills

Strong Customer Service

Quick Learner

Team Player

Motivated

Dependable

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