Customer Service Inventory Management

MOHAMMAD AMAN

Gender: Male Date of birth: **/**/*994 Nationality: Indian

Home : House No 86 Satthin, Raniganj Amethi, 227405, Uttar Pradesh, India

Email: **********@*****.*** Phone: +91-967*******

WhatsApp Messenger: +919*********

ABOUT ME

Experienced Store Supervisor with a track record of implementing successful customer service, inventory management, and visual merchandising strategies resulting in increased sales and customer satisfaction. Skilled in managing teams of up to 15 employees, improving overall team productivity, and reducing staff turnover. Proven ability to manage budgets, negotiate with vendors, and complete projects on time and under budget.

WORK EXPERIENCE

[ Current ]

Store Supervisor

City: Uttar Pradesh

Country: India

• Managed the receiving and storage of goods, ensuring accurate documentation and proper handling of incoming stock.

• Managed all aspects of store presentation and ensured customer satisfaction.

• Managed staff, Prepared work schedules and assigning specific duties.

• Conducted regular stock checks to maintain accurate inventory records, identifying and addressing any discrepancies.

• Implemented effective stock rotation strategies to minimize waste and loss, ensuring the freshness and quality of products.

• Managed and train store staff on store policies, procedures, and best practices.

• Improved the accuracy and efficiency of the store’s inventory system by updating records, generating reports, and resolving discrepancies.

• Ensured proper storage and distribution of supplies, materials, and equipment according to the first in first out (FIFO) method.

• Maintained a clean and organized storage area, following safety protocols and complying with health and sanitation regulations.

• Handled customer inquiries, complaints, and requests in a courteous and professional manner.

EDUCATION AND

TRAINING

[ 2014 ]

Bachelor of Science (BSc)

Dr Ram manohar lohia Avadh University Faizabad

City: Uttar Pradesh

Country: India

Senior Secondary high school

City: Uttar Pradesh

Country: India

Secoundry High School

Board of Secondary School Certificate

Address: Cuttack, Uttar Pradesh, India

Other language(s):

English

LISTENING B2 READING B2 WRITING C1

SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2

LANGUAGE SKILLS

Mother tongue(s): Hindi

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

Microsoft Excel Microsoft Office ERP Tally 9 Microsoft Word ORGANISATIONAL

SKILLS

List

• Manage time and deadlines

• Prioritize tasks

• Supervising workers

• Maintain a clean physical space at work

• Inventory management

COMMUNICATION AND

INTERPERSONAL SKILLS

List

• Collaborating with other team members

• Following directions from supervisors

• Making recommendations

• Active listening skills

• Verbal communication skills

JOB RELATED SKILLS

List

• Inventory management

• Customer service

• Inventory management

• Team leadership

• Visual merchandising

• Budget management

• Scheduling

• Marketing and promotions

• Organisational skills

• Attention to detail

• Problem-solving skills

• Teamwork skills

• Computer skills

HOBBIES AND IN

TERESTS

List

• Travelling

• Cooking

• Sports

• Learning new languages.

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