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Information Technology Technical Support

Location:
Germiston, Gauteng, South Africa
Posted:
February 02, 2025

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Resume:

CURRICULUM VITAE

OF

RESHOKETSWE MOKONYANE

PERSONAL DETAILS

Last Name : Mokonyane

First Name : Reshoketswe

Date of Birth : 13 August 1991

Residential Address : 1625 Madia Street Tshongweni Section Katlehong

1431

Contact Number : 079*******

Alternative Number : 083*******

Email Address : **********@*****.***

EDUCATIONAL HISTORY

High School Attended : Alafang Secondary School

Highest Grade Passed : Grade 12

Subjects Passed : Sesotho Home Language

English First Additional Language

Life-Sciences

Physical-Sciences

Geography

Life-Orientation

Mathematics

Year Completed : 2008

TERTIARY EDUCATION

1. College : PC Training & Business College

Qualification : Diploma in Information Technology

Modules Passed : Networks

Information Systems

Database Systems

Programming

Business Communication

Quantitative Techniques

Web Technology

IT Project Management

E-Commerce

Year Completed : 2012

2. College : PC Training & Business College

Qualification : National Certificate IT(Technical-Support) Modules Passed : End-User Computing

PC Hardware

Networks

Data Communication

Help Desk Technology

Year Completed : 2010

WORKING EXPERIENCE

1. Institution : Ekurhuleni South District

Position : SA-SAMS Facilitator

Duration : July 2021- July 2023

Duties : Develop Training Materials and Manuals

Ensure all schools are trained and can use SA-SAMS Compile & Maintain SA-SAMS Training attends records. Reference : Mr. Caleb Leolo (DCES/Supervisor)

Contact Number : (011-*******/083*******

Email Address : *****.*****@*******.***.**

2. Institution : Umzamo Primary School

Position : SA-SAMS Admin Support

Duration : August 2021- August 2023

Duties : Provide SA-SAMS Support

Data Capturing

Filing

Maintaining Learner Marks and Learner Attendance

Assist in General Administration

Sending and responding to emails

Reference : Ms. BN Mabuya (Principal)

Contact Number : 082*******

Reference : Ms. NC Dubazana (Administrator/Mentor) Contact Number : 079*******

Email Address : ********.******@*****.***

3. Institution : Lethukuthula Secondary School

Position : SA-SAMS Technical Support Intern

Duration : June 2018-August 2019

Duties : Learner Admissions

Provide SA-SAMS Support to the School

Provide SA-SAMS Technical Support

Promote Data Quality Standards of the GDE

Capturing L1 & L2 Forms

Maintaining Learner Marks and Learner Attendance

Reference : Mr. A Mokoena (Senior Administrator/Supervisor) Contact Number :011*******/079*******

Email Address : *******@*******.**.**

4. Institution : Lethukuthula Secondary School

Position : Smartboard Technician Intern

Duration : March 2016- March 2017

Duties : Software Installations & Updates

Troubleshooting & Maintaining Smartboards

Administration Support

Maintaining Learner Tablets

Reference : Mr TL Leqwela ( ICT Coordinator/ Deputy Principal Contact Number : (011-*******/082*******

Email Address : *********@*****.***

5. Institution : Fumana Comprehensive School

Position : Smartboard Technician Intern

Duration : March 2017- March 2018

Duties : Software Installations & Updates

Troubleshooting & Maintaining Smartboards

Administration Support

Maintaining Learner Tablets

Reference : Mr M Tladie (ICT Coordinator/ Mentor)

Contact Number : (011-*******/074*******

PERSONAL ATTRIBUTES

Team Player

Problem Solving

Adaptability

Positive Attitude

Time Management

Hard Worker

Following Procedures



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