Los Angeles Customer Service
Resume:
Albert Lay III
Los Angeles Ca, 90061
************@*****.***
Objective:
Dependable and self-motivated professional with experience in high-pressure work environments seeking to become an asset to a thriving company.
Education:
09/07 – 06/08 Los Angeles Trade Technical College, Certificate in Chemical Technology
06/09 – 06/14 Los Angeles Trade Technical College, Associate of Science Degree in Chemical Technology
04/24 – 06/24 Abram Friedman Occupational Center, Certificate in HVAC 1
05/24 – EPA 608 Universal Certificate
06/24 – 09/24 Abram Friedman Occupational Center, Certificate in HVAC 2
09/24 – 11/24 Abram Friedman Occupational Center, Certificate in HVAC 3
Experience:
11/14 – 12/16 QC/QA Associate at Del Monte Pet Foods and Research – Terminal Island, Ca
02/17 – 10/18 QC/QA Associate at Coca Cola North America – Anaheim, Ca
01/19 – 06/19 Porter at Mercedes Benz of South Bay – South Bay, Ca
05/19 – 02/22 Engineer/Producer/Artist for J Block ENT
03/22 – 01/23 Customer Service Agent (CSA) at Los Angeles International Airport (LAX) – Los Angeles, Ca
04/23 – 04/24 Route Service Representative (RSR) for UniFirst at Gardena Location #322 – Gardena, Ca
04/24 – present Driver for Alto – Los Angeles, Ca
08/19 – present Driver for Uber, Lyft, Uber eats, and Door Dash
Roles and Responsibilities:
QC/QA Associate at Del Monte Pet Foods and Research: Acquiring samples from raw materials, determining melting temperature, pH testing, hardness testing, comparison to specifications, hardness test on final product, data entry
QC/QA Associate at Coca Cola North America: Steam distillation, importing liquids from source to bulk tanks, pH testing, run processes in which final product is tested for bacterial colonies, operate and service the vision system, inspection of bottle qualities, data entry
Porter at Mercedes Benz of South Bay: Transporting vehicles on/off the lot to and from servicing, washing/polishing vehicles, customer service, customer transport
Engineer/Producer/Artist for J Block ENT: Install and manage music equipment. Musical productions for new artists as well as myself. Attend and preform concerts at various venues and customize stage/photoshoot wardrobe
Customer Service Agent (CSA) at Los Angeles International Airport (LAX): dispersing oversize luggage from the belt to customers, ramp operations, way finder agent, ticket agent, tubs
Route Service Representative (RSR) at UniFirst: Route Service Representative who provides businesses with essentials for daily business productivity and services similar to those of a concierge
Driver for Alto: transporting of clients to and from destinations
Driver for Uber, Lyft, Uber eats, and Door Dash: transporting of clients to and from destinations. Food delivery
Technical Skills
Instrumentation – Organic Chemistry: HPLC AD 25, Simple Distillation, Fractional Distillation, Peak Net (IC/HPLC), Chem Station (GC), Atomic Absorption, Melting Temperature, Scanning UV/Vis, Liquid-Liquid Extraction
Wet Chemistry – (STDM method 18th Edition), 4500 H+ pH value, Method (hardness), 2340C EDTA Titrimetric
Organic Chemistry – Simple Distillation, Fractional Distillation, steam Distillation, Melting Temperature, Liquid – Liquid Etraction
HVAC – Soldering/Brazing, Recovering (active and passive)/Reclaiming/Recycling Refrigerants, System Evacuation, Leak Detection, Recharging Systems,
Non- -- Technical Skills
Computer Literate, Exemplary Reading/Writing/Verbal Skills
Languages
Proficient/Fluent: English – Minimal Spanish
Contact this candidate