Event Coordinator Customer Service
Resume:
FERNS NYC As event coordinator bookings grew dramatically, starting from 1 per
month to now averaging 7 per week for groups of 12-120 guests. With intense preparation and acute attention to detail, a finely personalized experience is curated to create unforgettable memories. Managed with positivity and a lead by example attitude. Coached staff with enthusiasm and core values to maintain the highest standard in customer service.
Professional with the utmost versatility, willing and able to jump into THE HENRY any position at a moment's notice.
WEST HOLLYWOOD
THE BELFRY NYC
Offer guidance in improving event management and overall service performance by giving hands on management training, and detailed reporting of daily functions
Expertise in customer relations and team leadership enabled for smoother and more efficient operations by current staff, limiting future employee turnover
Administered a weekly training program that focused on effective methods to achieve higher sales and strong guest connections MANAGEMENT CONSULTANT
2024-PRESENT
MANAGER & EVENT COORDINATOR
2021-PRESENT
Dynamic and results-driven hospitality specialist with 15 years of experience in leading high-end dining operations and managing diverse events. Beginning with intimate gatherings to now transferring into large-scale functions. Adept at coordinating logistics, ensuring flawless execution, and delivering exceptional guest experiences. Skilled in vendor negotiation, budget management, and team leadership, with a proven ability to translate hospitality expertise into seamless event coordination. Seeking to leverage a strong background in event planning and client relations to transition into a dedicated event management role. WORK EXPERIENCE
Phone:
Email:
**************@*****.***
Kaitlin
Salkham
EVENTS MANAGER
CONTACT
BA in Musical Theater
CAL STATE FULLERTON
EDUCATION
EVENT SPECIALIST & BAR LEAD
2018-2020
Interviewed and on-boarded front of house staff for a new restaurant that seated up to 800 guests.
Instrumental in training new staff on service well bartending to ensure maximum speed and execution.
Lead trainer for bar program and inventory manager Responsible for all VIP’s and high-profile guests during large scale events (Vanity Fair, Academy Awards, Golden Globes, etc) REFERENCES
Alice Lee Michael Bailey Holly Grum
818-***-**** 732-***-**** (484)- 883-2772
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