Customer Service Quality Control

Mirna Yaneth Lizama

***********@*****.*** 469-***-**** 2130 Cranford Dr. Apt #422, Garland, Texas 75041 DOB 11-03-1976

PROFESSIONAL SUMMARY

Energetic worker proficient in utility, maintaining a place organized and clean. Effective staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.

WORK HISTORY

QUEST WINDOWS COMPANY

EXPERIENCE

3 years

Assembler in the door department

• Attaching the gasket to inside of an eco-wall frame.

• Cleaning the excess silicone and butyl tape from the door frames and eco-wall frames, and applying black butyl inside the gasket.

•Quality control

• Sending completed doors to the test wall.

• Wrapping doors/lift and glides, before being sent to the shipping dock.

• Scanning the label of the frame on the Epson C7500G to receive a shipping label, and attaching it to the door after it’s been fully wrapped

•scanning and printing of labels ready for shipping. WALMART DALLAS TX

2017-2018 (Stock)

HEART HOSPITAL BAYLOR AT PLANO (UTILITY

WORKER)

15/06/2017-18/01/2018

SODEXO. DALLAS, TEXAS (UTILITY

WORKER/HOSTESS/DISH ROOM)

17/10/2017 – Current

HOBBIES

● Cleaning home

● Running

● Cooking

● Reading

● Painting

● Listen to music

SKILLS

● Communication skills

● Kitchen coordination

● Dining room management

● Food running

● Customer service

● Food preparation and safety

● Restock all required materials ready to be used for the next meal session/shift.

● Stayed over-time with permission from supervisors when co-workers needed help.

EDUCATION

High School Diploma

ACCOMPLISHMENTS

● Assisted managers with quickly resolving service-and food-related issues.

● Getting better at communicating in English.

● Routinely supported other areas as requested.

● consistently received a 100% rate of customer

satisfaction.

● Recognized for outstanding customer service.

HIGHLIGHTS

• Focused and disciplined

• Focused on helping others

• Respectful to workers and customers

• Bilingual (English/Spanish)

•Experience in the area of manufacturing, assembly and packaging.

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