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Customer Service Store Manager

Location:
Indianapolis, IN
Posted:
January 30, 2025

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Resume:

Samantha Maze

New Point, IN *****

*****************@*****.***

+1-812-***-****

Professional Summary

I have worked in management and in retail for over 20 years. I work incredibly well with a team or on my own. I know that the customer is the highest priority and have excellent customer service abilities. I strive myself to be the best worker I can be no matter the job, I work well under pressure and always strive to make sure goals are met!

Work Experience

Merchandiser

bp-New Point, IN

August 2022 to Present

I stock the store, manage all invoices, check in all vendors, run the register when needed and make sure the customers are taken care of.

Store Manager

FACTORY CONNECTION, LLC-Greensburg, IN

October 2019 to February 2022

I ran the entire store, hired a team trained them on the register and made sure there customer service was always on point. Did payroll, made the schedule, did all bank runs, stocked the store, took care of the customers needs, and above all was a very hands on player of my team. Assistant Manager

Dollar Tree-Greensburg, IN

May 2014 to September 2019

I assisted the store manager in all duties, worked with a team of sales associates to make sure the store stayed clean, well stocked, took care of the customers needs, made the schedule, worked the truck once a week, and did nightly bank runs

Server/Cashier

Steak N Shake-Batesville, IN

April 2014 to September 2017

Waited tables, trained all new hired servers, ran the register, hosted, took care of the customers Housekeeping Supervisor

LEES INN AND SUITES-Greensburg, IN

July 2007 to October 2011

Cleaned hotel rooms, trained the new hires

Store Manager

Low Bob's-Greensburg, IN

June 2003 to August 2006

Did the schedule, took care of the venders, ran register, took care of all the money, hired and fired, full manager duties

Server/Cashier

Waffle House-Greensburg, IN

May 1996 to June 2003

Cooked, waited tables, cashier, manager

Education

High school diploma

Greensburg High School - Greensburg, IN

August 1998 to May 2001

Skills

• Sales (10+ years)

• Team management (10+ years)

• Management (10+ years)

• Cooking (10+ years)

• Payroll (10+ years)

• Cleaning Experience (10+ years)

• Leadership (10+ years)

• Store Management Experience (10+ years)

• Food Preparation (10+ years)

• Freight Experience (10+ years)

• Customer Service (10+ years)

• Retail Management (10+ years)

• Cash Handling (10+ years)

• Kitchen Experience (10+ years)

• Recruiting (10+ years)

• Retail Sales (10+ years)

• Supervising Experience (10+ years)

• Loss Prevention (10+ years)

• Assistant Manager Experience (10+ years)

• Communication skills (10+ years)

• Cashiering (10+ years)

• Shift Management (10+ years)

• Planograms (10+ years)

• POS (10+ years)

• Inventory Control (10+ years)

• Merchandising (10+ years)

• Time Management (10+ years)

• Sales Management (10+ years)

Additional Information

I think I would be a great asset to the company, I am a hard worker, I am goal oriented, a team player, and love seeing goals completed!



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