Employee Relations Human Resource
Resume:
SARICA KHANNA, CHRL, BSc
Phone: 647-***-**** Email:******@*****.***
PROFESSIONAL PROFILE
A CHRL with strong work ethics, outstanding interpersonal skills and extremely professional. I have many years of HR experience in all aspects of HR, including benefits administration, policy development, employee relations, health and safety, recruitment, training and development, performance management, HR planning, restructuring and HR administration. I am attuned to the human relations of working together to build and maintain effective relationships to achieve maximum results. In addition to excellent IT, communication and organizational skills with attention to detail, I am able to work with diverse personalities and styles and adaptable to set and prioritize work with varying exceptions. AFFILIATIONS & PROFESSIONAL DEVELOPMENT:
Human Resource Professionals Association (HRPA)
Joint Health and Safety member and first aid trained, competent in all aspects of Health and Safety. PROFESSIONAL EXPERIENCE
CSDC Systems Inc. (Mississauga, Canada) December 2010 – Present HR Manager
Act as a key contact for all employee relations and HR related matters across North America.
Partner with management provide coaching and direction to Managers to ensure HR practices align with corporate culture and business strategies.
Participate as a key project team member in HR project initiatives (recruitment, onboarding, policy development, training programming).
Develop and direct administration of HR programs and an integrated set of policies, programs, procedures and practices to facilitate organizational strategies and objectives
Develop opportunities for educating and communicating with employees, Supervisors and Managers. Including developing, delivering or facilitating presentations and programs (e.g. orientations, presentations on new initiatives or programs).
Work closely with the regional and leadership team to identify organizational needs for the purpose of defining and delivering HR strategies.
Identify and evaluate changes in industry practices and business trends and capitalize on opportunities that will improve the Company’s competitive position.
Develop and foster the organization’s culture to build the climate for success using Employee Engagement Surveys.
Provide direction, assistance and coaching in recruitment, selection, resource planning and retention activities, performance management and employee relations matters.
Understand, monitor and advise on legislative and/or corporate policy issues in HR matters, ensuring compliance and providing guidance related to regulatory requirements.
Administer benefit programs, policies and procedures in Canada & USA, manage short and long term disabilities, health and dental benefits, etc.
Ensure compliance with all applicable government directives, including the Accessibility for Ontarians with Disabilities Act
(AODA) and use best practice knowledge and experience in HR policy development.
Manage the WSIB/Workers Safety provisions process as well as monthly WSIB submissions and annual remittances.
Liaise with legal entities for company legal issues, as well as work with immigration experts to manage immigration processes.
Lead Joint Health & Safety Committee, developing plans, monitoring certification for committee members, ensuring regulatory compliance requirements.
TMETC (Coventry, England) April 2010 – September 2010 HR Co-ordinater
Worked as an integral part of the HR team to deliver excellent service in line with the firm's recruitment requirements and ensure service level agreements are met consistent with standards.
Oversaw the probationary appraisal process for new starters and provided recruiting managers with advice on recruitment process and ensuring they are kept up to date regarding vacancies.
Liaised with all entities related to recruitment; including agencies, candidates and relevant staff members.
Maintained and updated employee information on the HR system and worked to collate/review market trends within HR.
Provided support regarding a variety of HR policy queries to ensure compliance with statutory procedures.
Extensive use of MS Office and HR system and maintained and prepared correspondence for all entities.
Responsible for providing first level support and advice to staff and managers on HR issues. Sarica Khanna Page 2 of 2
Coordinated and supported annual pay review by liaising with manager and HR colleagues to ensure that they are conducted in a timely and accurate manner.
Provided support and advice to management on discipline, absence management and welfare issues. BDO Dunwoody LLP (Toronto, Canada) October 2008 – March 2010 HR Assistant
Worked as part of the HRSS team to deliver excellent service in line with the firm's recruitment requirements and ensure service level agreements are met consistent with standards.
Oversaw the probationary appraisal process for new starters and provided recruiting managers with advice on recruitment process and ensuring they are kept up to date regarding vacancies.
Liaised with all entities with regards to event arrangements, to include catering, venue set-up and preparing documentation for orientations, meetings and conferences
Maintained and updated employee information whilst working with the broader HRSS. Executive Assistant August 2005 – October 2008
Extensive use of MS Office including MS Visio and MS Project to manage operations and activities of the team.
Responsible for providing first level support and advice to staff and managers on HR issues and conditions of service.
Maintained and prepared correspondence for both internal and external entities.
Developed and maintained detailed knowledge of Health and Safety policies and procedures across the firm. California Innovations Inc. (Toronto, Canada) Feb 2004 – August 2005 Administrative Co-ordinater
Prepared and documented the administration of Wal-Mart USA accounts.
Utilized Great Plains accounting system on a daily basis to process orders, check stock levels etc.
Coordinated and administered sales meetings, presentations, and Excel / Crystal reports for managerial staff.
Liaised with numerous departments to gather fundamental information regarding new product range.
Dealt with consumers, making sure products provided satisfaction and demands were met.
Assisted in the product testing to ensure that safety standards were met and ensured administrative efficiency. ObusForme Ltd (Toronto, Canada) Nov 2003 – Feb 2004 Administrative Assistant
Worked in a busy sales department with company representatives based all over Canada, ensuring there was a constant information flow.
Created various promotional materials using Adobe, Excel and PowerPoint based upon client specifications.
Managed schedules and made arrangements for travel, accommodation and meetings.
Updated product information, maintained records, created new accounts and filled in all the necessary paperwork.
Assisted supervisors with the preparation of monthly budgets/projections and expense reports. Biofit Rehabilitation (Toronto, Canada) March 2003 – Nov 2003 Office Manager
Managed office and worked in all aspects of a Group practice: HR administration, billings, manage leave-of-absence programs, personnel records, new case set up and general administration.
Provided guidance and consultative advice to team with respect to compensation issues and prepared reports and invoices for insurance companies and customers.
EDUCATION
Certified Human Resource Leader CHRL August 2018
Strategic Human Resources Business Partner May 2018 Certified Human Resource Professional CHRP May 2008 University of Wolverhampton, England. Sept 1997 – June 2001 BSc (Hons) Business Information Systems
Modules studied include: Introduction to Computing, Information Systems in Organizations, Analyzing Information Systems, Operational controls of Computing Organizations, Multi-User Databases, Introduction to Accounting and Human Resource, Social Legal and Professional Aspects of Computing.
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