Customer Service Machine Operator

Jamel Duncan

Bronx, NY

Phone: 347-***-**** Email:**********@*****.***

Areas of Expertise/Skills

Skilled Laborer

Construction & Demolition

Heavy Machinery Operator

Fork Lift Operator

Recycling Machine Operator

Supermarket/Inventory Clerk

Power Pallet Jacks

Power Tools

Motorized Hand Jacks

Experience

EPIC Global Solutions Nov. 2021 – Oct. 2023

Mail Handler/Office Services

●Handled/processed incoming &outgoing mail, parcels, courier items for law firm personnel;

●Covered reception front desk, met, greeted visitors, clients & service personnel;

●Performed document processing, velo-binding, trial preparation binders & litigation backs for pleading;

●Responsible for scanning, routing, & processing conversion documents of incoming files;

●Maintained supply inventory for the firm & upkeep of all pantry areas & conference rooms.

Whole Foods Supermartek Apr. 2015 – Mar. 2020

Cashier/Customer Service

●Responsible for daily customer service & point of sale transactions;

●Process customer transactions through the register & customer service desk;

●Engage & attend to customer inquiries & requests for support;

●Assist customers with inventory & grocery selection;

●Issue receipts, refunds, change or tickets & all administrative tasks for busy home goods chain.

H&M Retail Department Store Jan. 2013 - Feb. 2015

Cashier

●Handled all point-of-sale transactions processing cash & credit card sales;

●Assisted clients with merchandise selections & sizes;

●Closeout & audited daily sales & cash register receipts;

●Developed marketing strategies to increase sales & product promotions;

●Worked with upper management to promote & market seasonal products.

Smart USA Co. Nov. 2011– Dec. 2012

Machine Operator

●Map out driving routes ahead of time to determine the most suitable trip

●Pick up clients from the place and at the time they’ve requested

●Assist clients with loading and unloading their luggage

●Adjust the route to avoid heavy traffic or road constructions, as needed

●Schedule regular car service appointments and report any issues

Godinger Silver Art Ltd. Nov. 2004– Jan. 2006

Recycle Machine Operator

●Recycle Machine Operator for a company specializing in handcrafted silver, pewter, & crystal;

●Collected, sorted, processed, & loaded recyclable materials;

●prepared & loaded processed recyclable commodities for shipment;

●Assist the public with unloading, disposal, & recycling of electronic waste, batteries, materials for document destruction, & aluminum cans for redemption.

Education

Received General Equivalency Diploma 1995

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