Customer Service Pharmacy Technician

SIMIN NABAVI

Greensboro, NC ***** 336-***-**** ****.****@*****.***

IMy experience includes customer service which has allowed me to develop strong problem-solving skills and an ability to thrive in dynamic environments. I am passionate about working with kids and I'm eager to contribute my expertise to training and take care of children. I really like working with a patient and I really interested working in the lab .

Pharmacy technician

Phlebotomy

CPR

Coordinator's Assistant, 12/2021 - 05/2023

Marshalls – Greensboro, NC

Served as floating manager-on-duty, MOD, to cover shift shortage. Acted as point of contact for parents' general questions about various programs offered. Supported site coordinator with introduction of innovative curriculum for Type programs. Handled Number volumes of attendance and tracked files for attending students. Gathered and organized materials to support operations. Set priorities and problem-solved workflow issues to maintain rapport with customers and managers. Inventoried and ordered office supplies to maintain availability of products. Coached employees through day-to-day work and complex problems. Back Room Coordinator, 10/2015 - 12/2021

Marshalls – Greensboro, NC

Managed back-office sales team through coaching and sales technique training. Reviewed reports produced by accounting department to assess organization's financial health. Hired, trained and on-boarded new team members and conducted evaluations to boost performance. Prepared schedule for back-office tasks and employees' daily functions. Assistant Manager, 05/2014 - 08/2015

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

SUBWAY®Restaurants – Greensboro, NC

Supervised day-to-day operations to meet performance, quality and service expectations. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Preschool Teacher, 03/2009 - 08/2011

Personal Employer – Iran

Established positive communication with parents in daily conversation and formal conferences. Maintained organized, fun and interactive classroom to help children feel safe. Gave one-on-one attention to children while maintaining overall focus on entire group. Front Desk Receptionist, 03/2004 - 08/2010

Dr Office

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings. Psychology : Bachelor, 03/2011

BIHA - Iran

Certified pharmacy tech from GTCC

Certificate phlebotomy from GTCC

CPR- Timeframe

EDUCATION

CERTIFICATIONS

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