Customer Service Crew Member

NICOLE JEANN

MAGNO

PROFESSIONAL SUMMARY

Hardworking Crew Members offers great customer engagement and service skills. Works well

with minimal supervision and promptly completes all tasks. Reliable team player with positive

personality willing to work in fast-paced environments

EXPERIENCE

McDonald's Sherwood Park, Alberta

March 2023 - Current

Crew Member

+ Kept wait times low through fast order taking and payment processing

+ Personalized guest experiences, going extra mile to satisfy customer needs,

+ Cross-trained in multiple positions to assist during busy periods

+ Adapted effectively to sudden menu changes or special requests from customers without

compromising quality of service

Tim Hortons Sherwood Park, Alberta

October 2020 - November 2022

Crew Member

+ Upheld high professional standards to achieve performance targets

+ Cross-trained in multiple positions to assist during busy periods

+ Collaborated with fellow crew members to ensure efficient operations during peak hours

EDUCATION

High School

June 2022

Salisbury Composite High School, Sherwood Park, Alberta

+ Graduated with 3.8 GPA

+ Honor Student

Bachelor of Science (B.S.)

May 2028

Athabasca University, Athabasca, Alberta

+ Athabasca University, Bachelor of Science: Architecture

LANGUAGE

English - Advanced (C1) Filipino - proficient (C2)

Seer Mae NS a CL

780-***-****

AARC Ruane liar Rena

Sy CIEE

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+ Teamwork and Collaboration

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+ Resilience and persistence

+ Leadership Qualities

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