It Support Computer Technician

Location:

Dubai, United Arab Emirates

Salary:

2500

Posted:

January 30, 2025

Contact this candidate

Resume:

Ian David Tungande Email: ************@*****.***

Adress: ************@*****.***, Dubai, Dubai, United Arab Emirates Mobile: +971*********

Summary I am a technically skilled IT technician with 2 years of experience in computer networks and systems maintenance. I am fluent in English and have a technical knowledge of TCP/IP protocol, general networking, Windows OS, Virtualization Software, Backup Solution, and Windows Network System. I possess Cisco, Linux and Microsoft. I have developed strong interpersonal skills and can multitask effectively.

Employment

History

Click Africa

IT technician support - Lilongwe (17 December 2018 - 21 June 2021)

•Installing Operating systems and other softwares and Microsoft 365.

•Configuring Ethernet switch ports and implementing vlans and configuring initial settings in a network device.

• Implementing network address translation and basic network connectivity between devices

• Configuring Dynamic address allocation In IPv4 and IPv6 network

• Configuring WLANs using WLC and L2 security and configuring switch security to mitigate LAN attacks

• Configuring IPV4 and IPV6 static routers on router

•Install and sharing printer to meet the requirements

•Install components to build, repair or upgrade personal computer.

•Configuring devices to connect to internet or cloud services.

•Monitoring network and computer devices applications.

•Configuring systems according to prescribed software and hardware frameworks.

Dnata

Baggage service - Dubai ( - Present)

•Ensuring all bags are scanned and loaded in the correct sequence.

•Interpreting and follow safety or security standards for teams.

•Operating automated baggage handling systems and

troubleshoot if needed.

•Reporting breaches in safety or security standards to relevant authoritie BSA

•.Utilising Baggage Reconciliation System (BRS) to track movement of loaded or unloaded baggage.

Aramex

Warehouse worker - Dubai (September 2021 - October 2023)

•Completing shipments by processing and loading orders.

•Preparing orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

•Preserving safe and clean work environment by keeping shelves, pallet area, and workstations neat.

•Contributing to team effort by accomplishing related results as needed.

•Enforcing inventory controls by collecting stock location orders and printing requests.

•Promoting clean shipping supply area by complying with procedures, rules, and regulations.

Skills Hardware troubleshooting

Software troubleshooting

Networking troubleshooting

Communication proficiency

Microsoft Office

Customer service

Problem solving

IT security protols

Education Cisco Certified Network Associate(CCNA)

Lilongwe technical college - Lilongwe - Lilongwe ( 20 June 2022) Cisco: Information technology and Networking - 20 June 2022 Achievements •Provided complete IT technical support services and assisted global management teams to ensure efficient business processes.

•Provided IT support services to the Application Management Group.

•Established process improvement strategies which drove positive changes and resulted in 100% IT incident remedy rate.

•Conducted IT services training for 2 new employees with installation of Softwares, creating a local area network, issuing hardware problems.

Languages English

Other Full Name: Ian David Tungande

Address:

************@*****.***,

Dubai, Dubai, United Arab

Emirates

References senior information technology officer

Www.clickafrica.com

+265*********