F O H

Ram Anthony Singh

*************@*****.*** • **** SW 153rd CT • Miami, FL 33193 • 786-***-****

OBJECTIVE

Hospitality professional with deep experience in all aspects of service, coordination and execution looking for a position where I can utilize my skills and passions for hospitality to maximize the satisfaction of patrons and increase client base in a growing restaurant.

KEY QUALIFICATIONS

·Crossed trained in all areas of F.O.H.

·Proven track record during several years in the industry

·Knowledge of safety, cleanliness and safe food handling measures

·Well-versed in using and maintaining all equipment in stations correctly

·Superb knowledge of food and beverage industry

·Excellent knowledge of different grape varietals

·Ability to lead in a fast-paced environment without compromising a high standard of quality

·Able to suggestively sell and up-sell

PROFESSIONAL EXPERIENCE

PALME D’OR AT THE BILTMORE HOTEL BARTENDER/CAPTAIN/NOV 2015- JULY 2023

·Represented the only 5 diamond restaurant in the city of Miami, FL

·Train new and existing employees on full food and beverage offerings

·Set service expectations for all forward-facing staff and execute training program

·Ensure all guest preferences and allergies are attended to on a consistent basis

·Create recognition program in order to start to identify repeat guests and VIP’S

·Maintain 5 diamond service standards at all times

·Handle all VIP clients and ensure guest expectations to actual execution

DEERING BAY YACHT & COUNTRY CLUB FLOOR MANAGER/BARTENDER/JAN 2014-OCT 2015

·Perform extra responsibilities as requested by management

·Take food orders and enter into a POS system

·Describe Chef's daily specials in detail

·Serve food and beverages including specialty dishes

·Deal promptly with requests and complaints

·Perform running side work throughout shift

·Prepare final bill and process payments

·Trained new employees

·Memorized restaurant’s wine stock and the meals they should accompany, leading to daily wine sales averaging $150, fully 20% higher than company average.

DEVON SEAFOOD & STEAK HEAD SERVER/SEPT 2010-JAN 2014

·Handled the biggest station in the restaurant in a professional and courteous manner

·Recruited and trained new hires

·Assisted clients in menu decisions

·Provided consistent prompt, friendly service

·Track record of successful client retention by serving methods

·Assisted Assistant Manager in closing restaurant

·Maintained cleanliness in dining area

·Participated in monthly staff meetings and training sessions

JJ’S BISTRO DE PARIS-JACKSONVILLE, FL LINE COOK/SERVER/FEB 2008-JULY 2010

·In charge of open side station: food preparation prior to opening, cook food for guests at time of ordering

·Prep and prepare different variety of food items, prepare different meats, grill any item, prepare salads and log temperatures

·Prepare hot foods (grilled sandwiches, steaks, fish, etc.) grill burgers and build sandwiches in front of all guests

ADDITIONAL SKILLS

·Excellent communication skills

·Successful track record of up-selling food and beverages

·A team player willing to help out wherever needed

·Able to take orders and strong attention to detail

·Ability to work efficiently in a team environment

·Maintaining professionalism and efficiency under pressure

·Capable of speaking, reading and understanding cooking directions and specs

·Language proficiency- Fluent in English and conversational Spanish

CERTIFICATIONS

·Certified ServSafe Food Handler

·Responsible Venders Certificate

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