Data Entry Clerk

Gloria Walker Newman-Jett

** ******* ****** *****, ** 29045 803-***-**** ***********@*****.***

EDUCATION:

LIMESTONE COLLEGE, Gaffney, SC

Bachelor of Science in Business Administration and Management, May 2002

SUMTER AREA TECHNICAL COLLEGE, Sumter, SC

Associate Degree in Business Management, November 1985

EXPERIENCE:

Richland County Central Court, Columbia, SC

Data Entry Clerk/Customer Service. September 24, 2018-May 2019

Check defendants and customers in for traffic and magistrate court, and civic court.

Direct defendants and customers to correct court room for hearings.

Work in orders divisions and enter in depositions and filings. Key in traffic tickets.

Stoney and Walker LLC, Columbia, SC

Administrative Assistant. July 2018—August 30, 2018

Answered phone calls and returned phone calls for attorney to insurance companies, adjusters, hospitals.

Set up clients’ files and key in clients’ information.

KELLY/PALMETTO HEALTH HOME CARE, Columbia, SC

Switchboard Operator/Receptionist. April 2016—April 2018

Self-Pay Statements via Zinned.

120-day bad debt review for adjustments.

Return mail processing.

BLUE CROSS & BLUE SHIELD OF SOUTH CAROLINA, Columbia, SC

Quality Control Analyst II. March 1989 – December 2012 (Retired)

Processed and audited medical, dental, and prescription drug insurance claims.

Compiled heaps of data and performed data entry.

Generated and prepared weekly, monthly and quarterly reports.

Researched and solved complex issues pertaining to health insurance claims.

Worked on special projects.

Trained internal and external employees on claim procedures and reports.

Utilized Microsoft Office, Word and Excel frequently.

Knowledge of ICD-9 and CPT coding.

SOUTHERN NATIONAL BANK (Currently BB&T), Columbia, SC

Bank Teller. September 1987 – March 1989

Processed monetary transactions.

Offered banking services best suited for customers’ needs.

Provided customers with prompt attention and courtesy.

REFERENCES AVAILABLE UPON

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