Courier Driver Customer Service

Anniko Brown

Fort Lauderdale, FL *****

Cell: 954-***-****

Email: ***********@*****************************.***

INDEPENDENT COURIER DRIVER / LOGISTICS PROFESSIONAL

Experienced Independent Courier Driver with a proven ability to manage time-sensitive deliveries efficiently and professionally. Known for outstanding organizational skills, reliability, and strong attention to detail in logistics and transportation. Seeking to leverage my skills and experience to contribute to a dynamic organization.

PROFESSIONAL EXPERIENCE

Independent Courier Driver

Self-Employed

2023–Present

Successfully manage all aspects of courier services, including scheduling, route planning, and package handling.

Deliver packages, equipment, and supplies promptly and professionally while maintaining safety protocols.

Ensure proper vehicle maintenance and daily safety checks to guarantee consistent performance.

Provide exceptional customer service by maintaining communication and resolving delivery issues effectively.

UPS – Delivery Driver

2016–Present

Load and unload vehicles, ensuring packages are handled safely and securely.

Inspect packages for damages and follow proper reporting procedures.

Adhere to all traffic laws and company safety guidelines to ensure on-time delivery.

Maintain accurate delivery logs and documentation.

CGH Healthcare – Credentialing Coordinator

2021–2024

Verified and managed credentials for medical professionals, ensuring compliance with regulatory requirements.

Processed and maintained confidential documentation for physicians and healthcare providers.

Coordinated between physicians, administrative staff, and medical institutions to streamline operations.

Keiser University Flagship – Academic Advisor

2020–2021

Managed a cohort of 295+ students, providing guidance and support throughout their academic journey.

Organized and tracked documentation for clinicals, internships, and practicums.

Registered students according to their degree plans, ensuring academic success.

Maximus – Customer Service Representative

2020–2020

Assisted U.S. citizens in completing the 2020 Census by collecting and processing data securely and efficiently.

Kaplan University – Various Roles

2012–2019

Held roles including Student Success Manager and Education Advisor, managing cohorts and ensuring seamless student experiences.

Administered and monitored academic progress, enrollment, and documentation processes.

CORE SKILLS

Time Management and Route Optimization

Customer Service and Problem-Solving

Safe Driving Practices and Vehicle Maintenance

Administrative and Organizational Expertise

Proficiency in Microsoft Word, Excel, PowerPoint

Strong Communication and Analytical Skills

ACADEMIC CREDENTIALS

McFatter Technical – Certified Forklift Operator (2020)

Purdue University Global – Master of Science in Higher Education (Administration and Leadership) (2018)

Kaplan University – Associate & Bachelor of Science in Business (2013–2015)

MedVance Institute – Medical Billing and Coding Certificate (2008)

REFERENCES AVAILABLE UPON REQUEST

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