Customer Service Order Fulfillment

ABDALLAH LAMIN

The Bronx, NY ***** * 917-***-**** * ****************@*****.***

Education

High School Diploma: 02/2018

Issca - Ghana

Professional Summary

Proven professional with a track record of enhancing order fulfillment processes at Delivery Walker, leading to

timely customer deliveries. Expert in Amazon analytics and product sourcing, I've significantly increased sales

through strategic market analysis. Skilled in creating welcoming environments and ensuring safety as a Security

Officer at Arrow Company-NY, demonstrating exceptional customer service and quick emergency response.

Skills

+ Inventory replenishment + Amazon analytics

+ Product reviews management * Product sourcing

Work History

Amazon Delivery, 04/2022 to 10/2024

Delivery Walker — The Bronx, NY

* Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.

+ Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful

product launches.

+ Increased product sales by optimizing Amazon listings with keyword research and market analysis.

* Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.

Security Officer, 02/2022 to 09/2024

Arrow Company-NY — NY

+ Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top

priority.

+ Acted quickly during emergency situations to reduce opportunity for damage and injury.

* Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

* Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or

access control procedures.

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