Virtual Assistant Customer Service
Resume:
Rejoyce Thembi Matsie
**** ***** ******* ********* ******* 9600
071******* *******************@*****.***
Objective
A graduate seeking for an internship or job opportunity at any research and laboratory companies. I am a fast learner, I work well under pressure, I'm adaptive, reliable and dedicated. I also have good customer service skills, Face to face and telephonically. Driving Licence
Code 10 (C1)
Education
University of the Free State
BSc degree majoring in Genetics and Microbiology
Goldfields TVET College
N2 Electrical Certificate
Ithabiseng Secondary school
National Senior Certificate
Grade 12
Coursework
Bachelor of Science degree majoring in Genetics and Microbiology 1. Calculus
2. Computer Literacy
3. Statistics
4. English Academic Literacy for Natural Science
5. Mechanic Optics, Electricity and Biological and Medical Relevant Topics 6. Inorganic and Analytical Chemistry
7. Human Genetics
8. Molecular Genetics
9. Principles of Microbiology
10. Microbial Evolution and Diversity
11. Growth, Nutrition and Death of Microorganisms
12. The interdependence of Plants and Life on Earth Engineering : Electrical and Fitting and Machining 1. Engineering Science
2. Mathematics
3. Industrial Electronics
4. Electrical Trade Theory
5. Fitting and Machining Theory
6. Engineering Drawing
7. Electro Technology
Experience
Old Mutual Finance
Client Relations Consultant
Provides telephonic and face to face service to customers Adheres to service and quality standards
Adheres to business, process and compliance rules
Moderate to high level of technical knowledge
Provides coaching to OMF Client Relations Consultant relevant to the business area Provides area specific reports to the OMF Area Manager related to sales Statistics Multi skilled across products and processes relevant to the business area Skills
Good Communication
Time management
Problem solving
Critical thinking
Active Learning
Computer Literate
Organised
Team work
Good telephone etiquette skills
Accuracy
Recording and analysing data
Equipment calibration
Sample collection and testing
Culture isolation
Titration and filtration
Microscope
Achievements & Awards
Awarded a Commendation Certificate for an Outstanding Student Research Project Presentation in 2019
Reference
Olihile Sebolai - University of the Free State
Associate professor
*********@***.**.**
Thomas Nhlapo - Old Mutual Finance
Bethlehem Branch Manager
Lumka Nyakama -
Diesel Mechanic Artisan
Contact this candidate