Dabrien Nash
Chicago, IL *****
***********@*****.***
Professional Summary
• Motivated skilled professional with a background in customer service and quality control.
• Committed to sorting issues to ensure effective flow of information.
• Team player, goal-oriented, and dedicated to work under pressure to meet the desired goal.
• Quickly learn new policies, protocols, and systems. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Speedway LLC-Evergreen Park, IL
November 2020 to May 2021
• Conferred with customers by telephone or in person to provide information about products or services.
• Take or enter orders, cancel accounts, or obtain details of complaints.
• Checked to ensure that appropriate changes were made to resolve customer problems.
• Compared disputed merchandise with original requisitions and information from involves for returned goods.
• Recommended improvements in products, packaging, shipping, service, or billing methods and produces to prevent future problems.
Warehouse Associate
Frito-Lay-Romeoville, IL
April 2018 to September 2019
• Examined shipment contents and compared with records, such as manifests, invoices, or orders, to verify accuracy.
• Packed, sealed, labeled, or affixed postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
• Preformed quality checks on products and parts.
• Rotated through all the tasks required in a particular production process.
• Computed amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
Warehouse Associate
FedEx-Burbank, IL
September 2018 to February 2019
• Examined and inspected containers, materials, or products to ensure that product quality and packing specifications are met.
• Sealed containers or materials, using glue fasteners, nails, and hand tools.
• Removed completed or defective products or materials, placing them on moving equipment, such as conveyors, or in specified areas, such as loading docks.
• Loaded materials and products into package processing equipment. Laborer
Heartland-Lafayette, IN
November 2016 to May 2017
• Successfully verified over 36,000 parts and ensured the quality of the products followed the company's standard operating procedures.
• Hand-picked by upper management to oversee the training and welfare of 15 employees during their onboarding process.
• Identified and troubleshooted equipment problems.
• Served as a technical liaison between quality control and other departments, vendors, or contractors. Education
Some college in Electrical Engineering Technology
South Suburban College - South Holland, IL
GED
Pre-Apprenticeship in Electrical Engineering Technology Home Builders Institute - Sheridan, IL
April 2023 to October 2023
Skills
• Microsoft
• Heavy Equipment Operator
• Electrical Experience
• Roofing
• Leadership
• Blueprint reading
• Maintenance
• Customer Service
• Interpersonal Communication
• Risk Management
• Order entry
• Problem Identification & Analysis
• Electrical systems
• Team Building
• Order Entry
• HVAC
• Decision Making
• Prioritization
• Schematics
• Quality control
• Warehouse Experience
• Critical Thinking Communication
• Project Management
• Packaging
• Load & unload
• NEC
• Plumbing
• Time Management
Certifications and Licenses
Electrician Pre-Apprenticeship
April 2023 to October 2023
Concentration in the hands on and classroom learning environment, Ohms Law, NEC understanding, testing and troubleshooting with use of volt meters, service entry and circuit breaker knowledge, installation of 3-way and 4-way switching, running wire, outlet and fixture install, proper tool usage and safety, calculating loads, ballast installation, cutting and bending pipe, wire identification and proper usage, blueprint reading.