Quanisha Greenfield
Certified Nursing Assistant
Easton, PA 18042
***.*********@*****.***
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Easton Nursing & Rehabilitation Center - Easton, PA April 2023 to Present
Med bridge unit: Assist 9 or more residents in an 8-16 hr shift with ADL”S,to assist or help resident get ready and physical therapy or occupational therapy . Daily care for residents who need the assistance.
CNA /Appointment scheduled/van driver
Advantage Health Centers - Hanover, PA
September 2023 to March 2024
1. Assist residents with Adl’s
2. Set up residents doctors appointments
3. Over see all residents documents such as Avs and ext. making sure the doctors visits have all the documents needed.
4. Take the residents to and from there appointment's 5. Transport new admits to and from the location's 6. Unit clerk / overseer
7. Communication with the MDs and the MPs also RN and LPNs regarding daily appointments and routines for the residence
8. Communication with the MDs and the MPs also RN and LPNs regarding daily appointments and routines for the residence. Dealing with basic computer skills such as Okta verify, matrix and ect. CNA - Certified Nursing Assistant
Gardens of Memory Care - Easton, PA
August 2021 to September 2023
CnaAssist residence with ADLs
CNA - Certified Nursing Assistant
ProMedica Senior Care - Easton, PA
January 2022 to August 2022
Cna-assist with adl’s
HHA/Caregiver
Caregivers Of America - Bethlehem, PA
July 2020 to April 2022
I said the clients with light housekeeping laundry cooking meals but mills medication reminder Home Health Aide
Caresphere - Bethlehem, PA
June 2020 to April 2022
Assist residents with daily needs at their home such as light housekeeping like cooking a little companionship
Returns Specialist
Lulus clothing - Easton, PA
August 2021 to December 2021
Check returns on clothing . Packing and labeling clothing to be ready to be sent out Assistant Manager
AMERICAN FAMILY SERVICES FOUNDATION - Easton, PA
August 2019 to October 2019
Daily reporting with sales and revenue.Assist with bank deposits, handle outbound/inbound calls, input sales numbers into the computer.
Ticket pricing, assist with cash drops.
Assisting customer on a regular basis.
MACHINE OPERATOR
STAFFMARK AGENY, CRAYLOA FACTORY
April 2019 to April 2019
Set up machine at the beginning of the shift to ensure the machine is working properly.
• Equipment maintenance
• Scan pallets into computer for distribution
• Assist with pallet building
• Packaged merchandise for shipping
• Performed various tasks throughout warehouse
Customer services specialist / Account specialist B2B/Sales rep COWORX STAFFING AGENCY
June 2011 to September 2018
• Provide customers with new services, such as television,
• internet, home phone services
• Provide customers with making billing payments, set payment arrangements
• Deal with customer's complaints and concerns
• Make sure I can assist the customer with the best customer
• Services experience, make sure all problems are handle before customer's call ends,
• Floor support (assisting new agents with training needs). Account specialist B2B
• Contact customer's business regarding their service such as
• Making sure services was installed correctly (, internet and phone)
• Contact Business regarding installation dates, making sure they are still available for the installment date.
• Reach to technicians and supervisors to ensure that the technician is going to be going out to the location that they were signed for the insulation for the business
• Process 30 to 60 orders a day or business services
• Send an email confirmation to customers business regarding the installation date and time and location.
Education
High school or equivalent
EASTON AREA HIGH SCHOOL
Skills
• CUSTOMER SERVICE
• OPERATIONS
• EXCEL
• MS WORD
• WORD
• Outbound Sales
• Assistant Manager Experience
• Telemarketing
• Laundry
• Home Care
• B2B Sales
• Upselling
• Caregiving
• Pricing
• Cold Calling
• Inside Sales
• Memory Care
• Meal Preparation
• Resident's rights
• Recruiting
• Sales
• Microsoft Office
• Communication skills
• Customer service
• Google Docs
Certifications and Licenses
Driver's License
Certified Nursing Assistant (CNA)
April 2023 to April 2024
Cna #2
CPR Certification
August 2023 to August 2025
State Tested Nursing Assistant
BLS Certification