Customer Service Representative
Resume:
Kimberly Davis
Customer Service
Live Oak Fl 32064
********@*****.***
SKILLS
Customer service expert with 10 years of retail and cash handling experience. Exhibits excellent interpersonal communication skills and great work ethic, significantly enhancing customer satisfaction. Proficient in Point of Sale systems and inventory management.
EXPERIENCE
Roses Variety Store, Live Oak Fl - Department Mngr FEBRUARY 2022 - PRESENT
● Department Manager
● Cashier
● Inventory Management
● Provide Customer Service
● Merchandising
● Process customer returns and refunds
● Open and close store
Busy Bee, Lake City Fl - Cashier
DECEMBER 2018 - JANUARY 2022
● Customer Service
● Maintain cash drawer
● Efficiently follow shift change procedure and complete end of shift accounting
● Maintain a clean and organized sales floor
● Clean bathrooms, store interior and parking lot areas.
● Ring up customer orders, accept payment and give customers accurate change and receipt
● Stock and merchandise product
● Communicate with and check in merchandise deliveries from vendors
● Verify age for lottery, tobacco and alcohol sales, while adhering to all local, state and federal laws and regulations.
● Perform store opening and closing procedures
Tractor Supply, Lake City Fl - Cashier/ Team Member JANUARY 2012 - MARCH 2014
● Ring up customer orders, accept payment and give correct change to customers
● Set up displays and perform merchandising tasks
● Assist with modular resets following planograms
● Perform cleaning duties as assigned per shift
● Maintain clean and organized sales floor
● Place special orders for customers
● Help unload trucks and stock merchandise
Walmart, Lake City Fl - Department Mngr Trainee
FEBRUARY 1995 - MARCH 2000
● Cashier
● Sales Floor Associate
● Stock Replenishment
● Modular resets
● Photo Lab Technician
● Assist customers with camera and camcorder purchase and selection
● Process film and print photos
● Perform routine maintenance and troubleshooting on photo processing machines and printers
● Process customers 1 hour photo orders
EDUCATION
Suwannee High School, Live Oak Fl - HS Diploma
MAY 1993
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