Project Manager Customer Service

Victor M. Morales

**** ******* **.

Jacksonville, Fl 32221

Cell Phone: 904-***-****

***********@*****.***

Skills

Network Operation Asset Management

Project Management Electronic Troubleshooting

MS Office 365 Mid Level Management

Solarwinds Riverbed

Everbridge ServiceNow

Customer Service Service Desk

Professional Experience

10/05 – 6/23 Baptist Medical Center Jacksonville, Fl

Network Operations Center (NOC) Engineer

9/04 – 10/05 Business Technology Group, Inc. Jacksonville, Fl

Network Administration, Project Manager

3/03 – 7/04 Coleman Technologies Jacksonville, FL

Network Administration, Inventory Specialist

4/99-11/02 JEA Jacksonville, FL

Network Resources Technician

2/96-3/99 VanStar Jacksonville, FL

Project Manager, LAN/WAN Administrator

10/92-12/96 Crystal Commutation & Electronic Inc. Jacksonville, FL

System Engineer

7/91-9/92 Job Service of Florida Jacksonville, FL

9/79-6/91 US Navy

Educational Background

1992-1994 Florida Technical College Jacksonville, Fl

Computer / Electronic Technologies A.S. Degree

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