Financial Services Des Moines

**** *. ***** ** *, Colfax, Iowa ***** 515-***-**** *********@*****.***

Amber Loraine (Buckley) Pedersen

Objective

To utilize my skills and knowledge of daily operations to excel in my career. Experience

October 16, 2023- December 13, 2024

Farm Bureau Financial Services- (Corporate Services) Mail Processor Sort Mail, Delivery Mail, Prep Claims and Life Mail to be scanned into the system. Process Return to Sender Mail. Pull orders from Warehouse and wrap orders to be sent to Agents. Assisted with Inventory in our Warehouse department for company products. March 2022 - September 2023

Principal Financial Group- (Contract to Hire) Aston Carter Bank Mail/ Processing Put Information into the database for mortgage loans that the company has bought. Made spreadsheet for missing information in the database. Checked in trailing docs into the database and File all the loans that have come into the company, August 2021- March 2022

Aston Carter (Contract to Hire)

Worked on a contract for a company (XPO) that I was sent to work for. I entered information into their system that was missing from their daily upload for the missing truckload pickup and the delivery. Checked spreadsheets for missing information. Called trucking companies to find out where missing truckloads were and find out why they had not delivered yet. November 11, 2019 to August 20,2021

Sammons Financial Group West Des Moines, IA

Transfer Team New Business Specialist. Prepare Transfer paperwork to go out of the company for incoming Annuities. Outbound Calls to transfer companies to check when funds are coming into our company. Mail and process incoming transfers. Sammons Financial Group West Des Moines, IA

Senior Document Specialist/Mailroom Clerk

Sort, open and process daily mail Sort returned mail, copy and return to imaging for copying Runner Duties- collect processed mail from team members, place in proper piles for new business, client service, applications, separate checks placing in batches of twenty-five for copier to take to cash control Inserter machine- sort the different items to be run on the machine by company, separating 1 pages through 4 pages in their collective piles. Adding inserts, envelopes or additional sheets to the letters to be mailed out. Run the postage machine, adding the correct postage to the type of mail to be delivered. Deliver mail to all the floors and personally to the managers. Fill and Order Office Supplies. Order UPS Supplies. Sort Variables. Assist Team Advisor with Ordering Paper and Envelopes. November 2006- March 2010

Kohl’s Ankeny, IA Point of Sales Cashier/27 Key Holder I checked people's purchases out. Worked Customer Service Desk. Unloaded trucks when they came to the store for delivery . Replenished the shelves with merchandise. Help with the Store Inventory. Part of Management for the front-end Cashiers. Worked in various departments in the store: Men’s, Misses, Housewares and Children’s .

Education

August 1989-May 1993 Colfax-Mingo High School Colfax, IA Received Diploma for finishing High School

Received Band And Chorus honors for dedication and persistence. References

Tina Conn Cell: 515-***-****

Meghan Thorne: 515-***-****

Tina Wade Cell: 641-***-****

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