Project Manager Senior Management

Stephen Anthony Haynes

917-***-**** **********@*****.***

Executive/Senior Management

Visionary Manager and technology-focused business leader with an extensive portfolio of multi-industrial experience and a proven track record in exceeding customer expectations. Possessing over 20 years of senior management and technical expertise at a corporate level. Dedicated to cost reduction, revenue growth and analytical thinking. A natural leader focusing on employee development, innovation, and creative solutions. Consistently achieving high results and workflow success.

Areas of Expertise

Project Management

Team Leadership

Systems Design & Analysis

Strategic Planning

Cost Reduction

Negotiations

Critical Thinking

Analytical Skills

Client Relations

Professional Experience

GE Healthcare – NY, NY.

Customer Service Manager/Clinical Engineering Dept. 7/2023-Present

All resources, and logistics required to perform services and maintenance activities on customers' site/property.

These activities contribute to maintaining, repair and refurbishing sold or existing products.

Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.

Functions with some autonomy but guided by established policies or review of end results.

Crothall Healthcare – NY, NY. 1/2017-7/2023

Assistant Unit DIR / Diagnostic Imaging Specialist III

Execute and direct engineering support for hospital diagnostic imaging systems.

Employ technical services with a high degree of accuracy and quality control adhering to Original Equipment Manufacturer standards (OEM)

Build and foster relationships with all 9 NYC Health and Hospital Corporation sites.

Direct, manage and exercise effective cost control without risking quality to clients.

Lead team and effectively communicate organizational policies and offer work improvement guidance.

Assess and present findings to stakeholders using matrix.

Stephen Anthony Haynes, LLC. – NY, NY. 6/201*-**-****

Project Manager Consultant

Employed tracking and field support for clients.

Established and disseminated business plans for development and research.

Contracted TZ Limited Smart Devices and Systems: Served as the NYC Project Manager and Field Engineer on the 300 UPS locker system rollout.

Philips Healthcare – Long Island Region, NY 10/2011-7/2014

Field Service Engineer/Manager

Managed company's largest X-ray account valued at 500K.

Increased company profit by 30K over a 1-year period

Exhibited imaginative guidance and led new Field Service Engineers (FSE) to better work outcomes.

Spearheaded and implemented wireless networking of mobile diagnostic imaging systems.

Revived struggling accounts and restored customer trust by addressing failing equipment issues.

Gained certification to install and configure PACS/DICOM protocols.

Stephen Anthony Haynes

917-***-**** **********@*****.***

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Con Edison- NY, NY. 10/2009-1/2011

Business Analyst

Headed Steam Distribution Remote Monitoring Project; coordinated 7 departments and 600 manhole locations throughout the city.

Primed project status reports utilized by Key Performance Indicator Tracking

Recorded, verified, tracked project progress and implemented analyzing techniques to solve issues.

Oversaw engineering scope of work and synchronized with construction management.

Presented executives with status reports and decision-support tools for the basis of improvement and project flow

Con Edison- NY, NY 6/2008-4/2009

Design Engineering Technical Coordinator

Trained and earned Federal Energy Regulatory Commission Certification and OHSA/PPE training

Developed design packages for construction and met customer network growth and remain NYC compliant

Composed request for proposals and facilitated the vendors to bid on projects

Evaluated proposals, submitted final score and recommended winning the bid

Ran final projects, approved payments, balanced budgeting and presented status to stakeholders

Additional Professional Experience: VERIZON- 1995-2007: Field Supervisor, Network Vendor Manager (VM), Network Engineering Manager (COE) – GE HEALTHCARE - 1990-1995 Field Service Engineer

Technical Skills

Nortel/Lucent Switches

Fujisu/Cisco Servers & Muxes

Tirks-Circuit Provisioning Database

Sonet Rings/Frame Relay Networks

PACS/DICOM/RIS Programming

Xray/CT/Mammo/Cath Labs

Education

George Washington University, Washington DC

Master’s Certificate in Project Management

Long Island University, NY, NY.

Master of Business Administration

Pratt Institute, Brooklyn, NY.

BS Electrical Engineering

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