Skills Summary
Experienced, motivated technical operations leader with pest control, solar roofing, maintenance, hospitality management, retail, security, plumbing/sewer and warehouse experience that seeks to build on all skill sets while molding a team.
Experience
Field Service, Terminix, / 2024 – current
●Inspection and Identification: Conducting on-site inspections to identify pest infestations, assess the extent of damage, and determine the appropriate treatment methods.
●Application of Treatments: Safely applying pest control chemicals and treatments according to regulations and safety protocols, ensuring effective pest management while minimizing risks to people and the environment.
●Customer Education and Support: Educating clients on pest prevention strategies, providing recommendations for maintaining a pest-free environment, and addressing any questions or concerns regarding treatments and services.
Sales Representative, Terminix, / 2023 – 2024
●Client Consultation and Needs Assessment: Conducting thorough assessments of client properties to identify pest issues and recommend appropriate pest control solutions tailored to individual needs.
●Sales Strategy and Outreach: Developing and implementing sales strategies to attract new clients, including cold calling, networking, and following up on leads.
●Customer Relationship Management: Maintaining strong relationships with existing clients, providing ongoing support, and ensuring customer satisfaction through regular follow-ups and service updates.
Retail Store Manager, Dollar General, / 2023
●Manage retail business location in Newport and Charlestown new customers.
●Manage team of 12 associates: scheduling, time off requests and holiday schedules.
●Manage inventory turns and P&L statement for two stores locations.
Sales-Commercial, Charter, / 2022 – 2023
●Manage business accounts for Spectrum Commercial Services and gain new accounts.
●Discover new sales leads in the area and set up new business accounts.
●Manage business portfolio of 250+ commercial accounts and services of existing customers.
Maintenance Technician, C&S, / 2021 – 2022
●Maintain warehouse equipment and perform preventative maintenance on: Forklifts, Pallet Jacks and Single Carts, in a freezer/grocery environment.
●Maintain facilities maintenance in both buildings, exterior grounds and corporate offices.
●Fix/Repair building issues and security concerns.
Solar Roofer, Tesla, / 2019 – 2021
●Residential/Commercial Solar Roof installer that works with team of technicians and electricians to repair, restore and install solar roof panels
●Detail oriented safety advocate for the solar roofing crew and team player
●Exemplary trainer for new hires to our team for best practices and procedures to complete job timeline and satisfy our customers
Warehouse Supervisor, Harbor Freight, / 2019 – 2020
●Manage inbound inventory receiving process and inventory replenishment per the retail floor plan
●Manage inventory turns, cycle counts and weekly price adjustments
●Manage team of 4 hourly employees working in the warehouse replenishment function
●Maintain 6S and lean warehouse model for over 25K SKUs
●Customer service, upsells of memberships and cashier duties as required
Contractor/Owner, Trinity Solutions, LLC/ 2001 – 2019
●Managed $95K contractual budget with Appliance Smart, Sears and JCPenney
●Appliance Installation for residential and commercial properties, which includes repair and maintenance for appliances, such as, refrigerators, gas stoves, vanities and dishwashers
●Managed multiple teams and subcontractors for larger projects and remodels
Contract Manager of Installs/ 2001-2013
●Manage $800K appliance installation contract of customer orders and daily delivery routes from the Best Buy and H.H. Gregg warehouse(s)
●Installation of internal residential/commercial appliances
●Managed salaried crew of 5 contractors per week
●Managed part inventories and scrap metals from installations
●Conducted on the job training for appliance installation and preventative measures
●Continuous improvement safety enhancement suggestions on gas stoves and electrical outlets
●Manage customer appointments, schedule and customer service
●Analyzed expense budget for parts required to ensure safe and secure installation
Skills
●Team Leader
●Solar Roofer
●Plumbing/HVAC/Gas/Electric
●Punch Technician
●Ban saw/Miter saw/Drills/Ratchets/Other Basic Tools
●Strong Interpersonal and Communication Skills
●All Microsoft applications
●Efficient work ethic
Education
High School Diploma, Rider High School, (Wichita Falls, TX)
Certifications
●OSHA/DOT/HAZMAT
●Solar Roof Installation
●Forklift Operator
●Level 1 HVAC
●CDL Driver