Customer Service
Resume:
Takia Oliver
OBJECTIVE
To provide a great customer service experience for all by using my skills
of critical thinking, communication, and management.
WORK EXPERIENCE
&
*******************@*****.***
1718 Broad River Rd, Atlanta GA
EDUCATION
• Master Cosmegtoglist License
Empire Beauty School -
Morrow, GA
January 2024 - December 2024
High School Diploma
Penn Foster High School
Philadelphia. PA
Completed in 2022
Junior High School Education
Tucker High School -
Tucker,GA
August 2019 - October 2021
SKILL
• Management Skills
Customer Service
• Communication Skills
• Critical Thinking
• Hair styling
• Front Desk
In Motion
April 2023 - December 2023
Marshall Retail Group/Motion turns customer service into a customer EXPERIENCE
for travelers inside the Atlanta International Airport! InMotion Entertainment Group is
the largest airport-based electronics retailer in travel locations globally, with access
and insight into the latest technologies for business and leisure travelers, InMotion
offers lifestyle products and electronics that include a wide breadth of headphones,
mobile power, Bluetooth speakers and travel accessories. My goal as a sales associate
is to engage with every customer and make sure they leave out with what they desire.
Cashier/ Customer Service
January 2023 - April 2023
Service-oriented in Retail with over two years of experience in a fast pace. Core
competencies include Customer service, Effective Listening and Communication
skills as well time management skills. Handles tasks with accuracy and efficiency.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Customer Service Manager (CSM)
November 2021 - June 2022
Customer service managers lead frontline support and service teams by ensuring both their employees and their
customers are in the best position to succeed. I have a thorough understanding of both customer and business needs and
are capable of coming up with solutions that appease both parties. The primary task are..
Keep accurate records and document customer service actions and discussions
Overseeing any refunds, voids, lunch times, or register cash outs.
Take ownership of customers issues and follow problems through to resolution
Maintain an orderly workflow according to priorities
Hairstylist Assistant
November 2020 -July
2022
Hair Assistants work in beauty salons where customers get haircuts or have their hair styled. Hairstylist
assistants are responsible for greeting, assisting, and providing outstanding customer service.
Hair Assistants highlights duties like greeting customers, answering to inquiries, assessing customer needs and
requirements, preparing clients for service. Maintaining cleanliness and organization of salon and product
product display areas. Major duties included shampooing, blow drying, color preparation, styling, braiding, and
maintaining the salon and some makeup when requested
REFERENCES
Thomas
In Motion /Manager
Dwayne Willams
Roses/ Store Manager
Phone:
Phone: 404-***-****
Contact this candidate