Customer Service Advisor

Charla Stiger

***************@*****.*** Tulsa, OK, US 539-***-****

PROFESSIONAL SUMMARY

Professional Customer Service Advisor in Medical Billing, Claim Processing, and Account Representative. Experienced, organized, self-driven to focus on client needs. Active listener, goal-oriented and personable communication skills. Time management and analytical skills to improve business standards.

WORK HISTORY

Student at Colorado Technical University

August 2022 - May 2025 (3 Years)

Currently an online student. Bachelor of Computer Science Engineering in Cyber security. Python computer programming, interpersonal communication, written communication development.

Customer Service Advisor at DXC Technology

October 2021 - February 2022 (0.5 Year)

Remote position as a Customer Service Advisor working with Everest Funeral Concierge Service Project. A funeral service rolled into a life insurance plan. Answered inquiries for Clients and Agents of Life Insurance Companies. Provided and guided online tools. Requested funeral inquiry to immediate need death calls to supervisor. Recorded calls to work flow accounts. Verified demographics with clients and agents as needed. Provided quality Customer Service Support. My goal was to resolve each Clients concern within the Funeral Planning Concierge Service.

Document Specialist at Robert Half

March 2021 - May 2021 (0.5 Year)

Temporary assignment with Department of Human Service to edit, copy documents into digital program. Organized files into DHS categories. Maintained confidentiality and Provided privacy instructions according to Oklahoma State quide lines. Maintained high productivity. EDUCATION

Rogers State University - Bachelors Degree

Graduated 1970-01-01

Associate of Liberal Arts in Liberal Arts Scienc

Colorado Technical University Online - Bachelors Degree Graduated 2023-01-01

Bachelor of Computer Engineering in Cyber security SKILLS

written communication, 3 years

time management, 4 years

microsoft office, 3 years

microsoft outlook, 3 years

interpersonal skills, 2 years

communications, 2 years

ABOUT ME

I have a drivers license

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