LEDOUX TOUKAM
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C O N TACTS
*************@*****.***
Johannesburg, 2090, South
Africa
L A N G UAGES
French
English
S K I L L S
Leadership
Active Listening
Management
Time Management
Sales
R E F E R E N C E S
peter kalonji
quantanite
E: peterkalonji@quantanite.c
om
Heila Van Royen
Silifa investments
E: *****@************.***
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Ishanda Lewis
E: finance@sandtonlodge.co
m
A B O U T M E
Motivated,detail-oriented and customer-focused sales agent with over 5 years in various sectors,seeking an opportunity to utilize sales and persuasive expertise to exceed sales targets and convert prospective clients into regular and faithful customers WORK E X P E R I E N C E
(hospitality industry)
sales representative bpo, Quantanite, johannesburg Feb 2022 - May 2022
Maintaining customer relationships
Marketing sports to organizations such as hotels, bars,restaurants, French language
European market
Mar 2023 - Present
Fishing deckhand, njinri fishing ltd, Brazzaville congo Mar 2008 - Sep 2009
Handling the catch on offshore (cold storage management) Managing nets
In-store sales agent, St peter cosmetics, Yaoundé Cameroon May 2004 - Jan 2007
Greet and direct customers
Provide accurate informations to clients
Answer questions about products
Cross-sell products
Ensure the store is well stocked
Construction worker, David`s construction, Yaoundé Cameroon May 2003 - Dec 2003
Masonery
Carpentery
Assisting the tradesmen on construction site with various tasks Unload and reload construction materials
Mix and pour concrete
Drilling
Painting
General farm worker, family busines, Bansoa cameroon Jan 1995 - Jan 2002
Plant,field cultivation,harvest crops at the correct seasonal period,maintain and repair farm equipment,fertilize,feed and tend livestock,taking farm products to market to sell to consumers,
ability to apply agricultural skills for better results May 2019 - Dec 2021
Overnight front desk duties
Assist late-night guests
Process check-ins and check-outs
Address customers requests
Inbound calls
E D U C ATION
Diploma, Damelin Correspondance, Johannesburg south africa 2017
transport logistics
probatoire A4, lycée d`Ekounou, Yaoundé Cameroon
2003
General secondary studies
certification, Getsmarter university of cape town, Johannesburg 2014
import export management
H O B B I E S
(Amazon prime video)
business development
marketing research
Reaching out to potential leads through channels such email,phone, social media Develop and maintain client relationships
Creating actionable business strategies
Performing general maintenance duties
pricing
Silifa investments
Junior business developer/customer service specialist French and English
Packaging
waiter at sandton lodge boutique hotel(silifa investments), johannesburg Jan 2014 - Jan 2019
Greeting customers
Taking orders and delivering food and drinks
Ensuring quality and stocking the service areas
Communications with customers (French and English languages) processing payments, cleaning tables, shift duties,setting tables Night audit reservationist at Sandton lodge boutique hotel, Johannesburg south Africa Audit and sales
Customer service expert(French and English).
photography,reading,tennis,Bible study
Identify new business opportunities
Improve customer experience
Develop retention strategies
Managing client relationships
*************@*****.***
Mathapelo
E:***********@*****.***
Nesbert Shaba
former bdm colleague@ironfx
Ironfx sa
Achievement :Sales Champion Award 2024@IRONFX
Business developer,Account manager,Retention manager@(ironfx)