It Support Customer Service, OSHA Safety Manager

Charles Asiedu Aboagye

Accra Metropolitan District, Ghana

****************@*****.*** 233*********

linkedin.com/in/charles-asiedu-

aboagye-46a886108

Summary

• Experience

* ***** ** ***** *******nce in IT Support Technician/Specialist

Skills

RF, LANs, WANs, VoIP, MANs, GANs, CCTV Installation/integration, Troubleshooting, virtualization, VPN, IPV4. Point – Point and Point – Multipoint links.

Experience

Local Area Network Technician

Ultra Laser Network Systems

May 2017 - Jul 2021 (4 years 3 months)

LAN/WAN NETWORK Technician, CCTV, Grandstream IPPABX Education

Google IT Support Professional Certificate

Associate's degree, Information Technology

2021 - 2021

Eight-month IT support program, developed by Google, that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs. Success Institute Of Professional Studies

Diploma, Computer and IT in Business Management

2019 - 2021

Modern College of Science and Technology

Certificate, Telecommunications Engineering

2012 - 2015

Licenses & Certifications

Charles Asiedu Aboagye - page 1

City and Guilds Telecommunication Part1- Electronics - City & Guilds English for Career Development - University of Pennsylvania - Coursera J2FQASXUDTG2

Occupational Safety and Health Manager - OSHAcademy Safety and Health Training

160958-126

IT Service Desk: Management Fundamentals - LinkedIn Cisco CCNA (200-301) Cert Prep: Network Fundamentals and Access - LinkedIn Windows Server 2012: Installation and Configuration - LinkedIn Google IT Support Certificate - Coursera

Skills

Local Area Network (LAN) • Technical Support • Windows Server • Wide Area Network (WAN) • Wireless Networking • CCTV Installation • Voice over IP (VoIP) • Network Administration • Customer Service • Help Desk Support

Charles Asiedu Aboagye - page 2

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