Case Management Child Welfare

LUISA F. DURÁN

Pinecrest, Florida *****

305-***-**** cell

*************@*****.***

Professional Summary

Dedicated and compassionate Child Welfare Caseworker with over 10 years of experience providing comprehensive case management services to children and families in crisis. Expertise in child safety, permanency planning, and trauma-informed care. Proven record of successful interventions and effective collaboration with community partners to ensure positive outcomes for children and families.

Key Skills

Child Welfare Investigations

Case Management

Crisis Intervention

Court Advocacy

Family Engagement and Advocacy

Trauma-Informed Care

Report Writing

Home Visits

Multidisciplinary Team Collaboration

Fluent in English and Spanish

Professional Experience

Adoption Caseworker

February 2024 – Present ACF adoptions, North Miami Beach, FL

Assist expectant mothers with adoption planning and provide post-placement support.

Conduct screenings, interviews, and options counseling for expectant mothers.

Develop prenatal care plans and monitor progress.

Support expectant mothers during hospital stays and post-discharge.

Coordinate match meetings between prospective adoptive parents and expectant mothers.

Act as liaison with hospitals and legal teams to execute adoption documents.

Provide ongoing post-placement support for birth parents and adoptive families.

Maintain professional boundaries and timely, accurate case documentation.

Ensure the rights of both adoptive families and birth parents are protected throughout the adoption process.

Advocate Manager I

January 2019 – December 2019 Guardian Ad Litem, Miami, FL

Managed 25 volunteers and 35 cases, ensuring monthly visits and case reports were completed.

Advocated for children's best interests in court hearings, case conferences, and mediations.

Maintained accurate case files with documentation of activities, recommendations, and results.

Collaborated with attorneys, case coordinators, volunteers, and management for effective case resolution.

Trained and supervised volunteers, providing feedback and support to improve child advocacy outcomes.

Guardian ad Litem (Volunteer)

October 2017 – 2021

Court-appointed advocate for children in the judicial system due to abuse or neglect.

Visit children regularly, keeping them informed of court proceedings.

Gather and assess independent information to recommend the best interest of the child.

Interview involved parties, review records, and ensure appropriate services are being provided.

Ensure permanent plans are created in compliance with federal and state laws.

Over the Phone Interpreter

December 2015 – May 2017 International Contact

Provided telephonic interpretation services in various sectors including healthcare, finance, and government agencies.

Facilitated communication between Spanish-speaking clients and English-speaking personnel.

Worked remotely, assisting with immediate interpretation needs on a call-by-call basis.

Freelance Interpreter/Translator

September 2005 – Present

Provided interpretation and translation services for non-profits, private companies, and individuals.

Coordinated interpretation for union negotiations, asylum interviews, and legal services.

Translated union contracts and research surveys for organizations like the University of Miami.

Managed project contracts, invoicing, and outreach to potential clients.

Outreach Director

October 2003 – May 2004 Cross-Disability Transportation Issues Committee (CDTIC), Miami, FL

Assisted in proposal development and acted as liaison to educate the community on transportation issues for disabled individuals.

Developed volunteer programs and organized community outreach efforts.

Represented CDTIC in out-of-state meetings and training sessions.

Transition Specialist

November 1999 – March 2002 Women in Community Services (WICS), Homestead, FL

Managed the WICS program at Homestead Job Corps Center, providing at-risk youth with transition services.

Coordinated and tracked monthly reports on WICS impact, helping students with college planning and referrals.

Led classes on cultural diversity, money management, and consumer rights.

Acted as liaison between the Job Corps and WICS regional offices, providing ongoing support for program participants.

Education

Florida International University, Miami, FL

Bachelor of Public Administration, Major: Public Administration

Miami Dade College, Miami, FL

Certification: Substitute Teacher (2018 – 2019)

Translation and Interpretation Program (Fall 2013)

Community Involvement

Miami Palmetto High School Volunteer

Fall 2016 – Present

Assist in the attendance office by helping parents sign out students and assisting with late arrivals or absences.

Support the attendance secretary with additional administrative tasks.

Contact this candidate