Customer Service Front Office
Resume:
HIGHLIGHTS: Over ** years Clerical/Office experience in Hospitality Industries; experience in some Supervisory and light Managerial duties.
EXPERIENCE: Secretarial; Strong Organizational skills. Marketing; Typing 50+ WPM; 10-Key by touch; familiar with various Point of Sale systems; letter writing; fax transmittals; multi-line phone skills; customer service; Cash handling; credit card authorizations and transmittals; Night Audit including light bookkeeping; other duties as assigned.
Desk Clerk
Office Clerk
Data Entry Clerk
Night Auditor
Customer Service Manager
Shift Leader; Food Service Ind.
Font Desk Supervisor
EDUCATION:
IHG Front Office Operations Training Conference; Anaheim, California
Front Office Operations
Recommended by: Holiday Inn General Manager Eric Son
Mt. Hood Community College; Gresham
01/07 – 04/08
Major(s): Hospitality/Hotel Management
Incomplete degree
Portland Community College; Portland
09/01 – 06/02
Major(s): English
Incomplete degree
Tualatin H.S. – Tualatin
1998 – 2001
Graduated with diploma
Jesuit H.S. – Beaverton
1997-1998
EMPLOYMENT BACKGROUND:
Radisson Hotel: Portland Airport
05/21-06-24
Contact: Current Management
Red Lion: Portland Airport
04/15-06/20
Contact: Manager Patrick Quinlan
Candlewood Suites: Portland Airport
12/12- 04/15
Contact: Manager Tocia Cordill
Holiday Inn: Gresham
04/11- 08/12
Contact: Manager Eric Son
Comfort Inn and Suites: Troutdale
02/08 – 04/09
Contact: Assistant Manager Aaron Kim
Round Table Pizza – NE Fremont St: Portland
03/07 – 11/07
Contact: Assistant Manager Mychel Musgrave
H.R. Block – Gresham: Gresham
12/06 – 04/07 and 12/10- 04/11
Contact: Tax Professional: Tempest Heston
Trader Joe’s: Campbell, CA
02/05 – 11/06
Contact: Current Management
Blockbuster - Willow Glen: San Jose, CA
03/05 – 10/06
Contact: Current Management
References Upon Request
Contact this candidate