Customer Service Administrative Assistant
Resume:
SHARETTA FLOWAL
Houston, TX *****
************@*****.***
Professional Summary
Seeking a position in the customer service, sales (telemarketing and retail), Tax preparation, clerical/ secretarial and administrative fields.
Ability Summary
Work Experience
Remote Customer Service Advocate
Salem Solutions-Tampa, FL
April 2024 to December 2024
Answer inbound calls from home assisting beneficiaries with general medical insurance information. Also enrolling and taking payments.
Caregiver
Hearts At Home Senior Care-Houston, TX
April 2018 to March 2024
Assist clients in their home with everyday activities such as cooking, cleaning, companionship as well as running errands.
Customer Care Rep
LeFleur Transportation-San Antonio, TX
October 2014 to May 2017
Answered inbound calls assisted clients w/various needs. Also made outbound calls to confirm clients appts
Education
Administrative Assistant
Wright Business School
High School Diploma
Purcell High School - Purcell, OK
Skills
• CRM Software
Certifications and Licenses
First Aid Certification
Driver's License
CPR Certification
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