Data collection, customer service

Adriana Zaldivar

786-***-**** *****************@*****.***

EDUCATION

Florida International University (FIU) Miami, FL

Bachelor of Science (B.S in Psychology) Spring. 2025

●GPA: 3.5 / 4.0

●Relevant Coursework: Behavioral Psychology, Applied Behavior Analysis (ABA), Applied Developmental Psychology

●Accolades: Deans List Spring 24’, Fall 23’, Spring 22, Summer 22

Miami Dade College (MDC) Miami, FL

Associate in Science degree in Early Childhood Education April. 2022

WORK EXPERIENCE

Children’s Behavioral Therapy Miami, FL

Registered Behavioral Technician March 2024 - Present

●Collected & graphed data on client behavior to monitor progress & track skill acquisition through data collection software: Catalyst.

●Provided direct therapy sessions in the approved school and home settings.

●Application of Applied Behavior Analysis(ABA) through discrete trial training(DTT) & naturalistic teaching during therapy sessions.

InBloomAutism Miami, FL

Registered Behavior Technician June 2023 – February 2024

●Provided direct one-on-one therapy sessions in home, clinic, and school settings, maintaining a supportive & engaging therapeutic environment while adhering to professional and ethical standards.

●Collected and graphed data on client behavior during therapy sessions to monitor progress, track skill acquisition, and evaluate the effectiveness of interventions.

●Utilized principles of Applied Behavior Analysis (ABA) to conduct discrete trial training (DTT), natural environment teaching (NET), and other evidence-based strategies to teach new skills and reduce problem behaviors.

●Assisted clients with activities of daily living (ADLs), social skills development, communication skills, and academic tasks, tailoring interventions to meet individualized goals and objectives.

Baptist Health Miami, FL

Teacher Assistant / Substitute Nov 2020 – May 2023

●Assisted in the implementation of developmentally appropriate curriculum and activities designed to promote social, cognitive, and motor skill development in young children.

●Implemented behavior management strategies and positive reinforcement techniques to encourage prosocial behavior, cooperation, and emotional regulation among 10- 15 children at once.

●Provided individualized support and attention to children with special needs or behavioral challenges, adapting teaching strategies and accommodations to meet their unique learning needs.

Redland Christian Migrant Association Miami, FL

After Care Teacher May 2019 – Aug 2020

●Supervised and engaged with students during after-school programs, providing a safe and supportive environment for socialization, recreation, and academic enrichment.

●Facilitated homework assistance and academic support, offering guidance, encouragement, and clarification to help students complete assignments and reinforce learning concepts..

Professional Certifications

●Registered Behavioral Technician Certification (BACB Certified) May. 2024

●CPR Certified/ First Aid(American Red Cross) April. 2024

●Social/Behavioral Human Research Course(CITI Program) August. 2024

SKILLS

Languages: English, Spanish (Native)

Technical Skills: Data Collection and Analysis Software (CentralReach)&(Catalyst), Microsoft Suite/Office.

Functional Skills: Adaptive Learning, Crisis Management, Emotional Support, Behavior Observation, Instructional Technique, Positive Reinforcement Methods, Communication & Team Player

Contact this candidate