Customer Service Inventory Management
Resume:
Debra Wallace
Milford, NH *****
**********************@***********.***
Professional Summary
I am open to dynamic opportunities for learning, also to develop new skills within our industry. I am looking forward to expanding my career with a great company! Resourceful and detail-oriented manufacturing and retail professional with 15+ years of experience. Proficient in ensuring product quality, maintaining a clean work environment, and fostering teamwork. Skilled in inventory management, customer service, and cash handling. Possesses a strong attention to detail and excellent communication skills. Authorized to work in the US for any employer
Work Experience
Machine Operator
Hy-Ten Plastics-Milford, NH
December 2021 to December 2024
• Ensured that products met quality standards by conducting regular inspections
• Assisted in the training of new machine operators on equipment operation procedures and safety guidelines
• Identified opportunities for process improvement and suggested solutions to enhance productivity or reduce waste
• Maintained a clean work area by organizing tools, materials, and equipment after each shift
• Demonstrated strong attention to detail when inspecting finished products for defects or irregularities Floor Associate
Expert Staffing-Leominster, MA
May 2017 to December 2018
• Manufacturing product displays cardboard stands, for candy and or crackers
• Advancing to floor associate quickly
• Upkeep of all stations ensuring necessary materials stocked for specific job
• labeling products on pallet, moving products into holding area by using a pallet jack
• Managed inventory levels to ensure optimal stock availability while minimizing excess or obsolete inventory
• Demonstrated excellent communication skills through effective verbal, written, and interpersonal interactions
• Worked collaboratively within a team environment, to achieve common goals/objectives Manufacturing Associate
Burback-Wilton, NH
April 2017 to September 2017
• Operated and maintained manufacturing equipment, ensuring efficient production processes
• Participated in safety meetings, adhering to all safety protocols and promoting a safe work environment
• Maintained cleanliness of work area according to company standards
• Fostered a culture of teamwork by actively collaborating with colleagues to achieve production goals Retail Associate
Dollar General-Newport, NH
February 2008 to April 2009
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Processed customer transactions accurately and efficiently using the point-of-sale system
• Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
Cashier
Kmart-Claremont, NH
March 2003 to June 2005
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Education
High-school in Basic
North Middlesex regional - Townsend, MA
September 1980 to June 1984
Skills
• Cash handling (10+ years)
• Cashiering (10+ years)
• Cleaning (10+ years)
• Retail sales (10+ years)
• Stocking (10+ years)
• Forklift (5 years)
• Basic math (10+ years)
• Merchandising
• Warehouse Experience
• Assembly
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