Customer Experience Food Prep

Maria Daniela Gonzalez

PROFILE:

***** ******** ***** #* ****** MD 20708

Telephone : 240-***-**** /Email : *****************@*****.*** EXPERIENCE:

G AND V CONSTRUCTION INC SINCE 2007-2013

**** ***h Pl New Carrollton MD 20784 /301-***-****/301-***-**** Email : *****************@*******.***

CEO : Martin Videla 301-***-****

VP: Jaime Gómez 301-***-****

RESPONSIBILITIES :

• Handling incoming calls and other communications.

• Managing filing system.

• Recording information as needed.

• Creating and updating Employees schedules as needed

• Updating paperwork, maintaining documents, and word processing.

• Helping organize and maintain office .

• Billing /payments processing .

• Assisting any task to my superiors as needed such driving,delivering materials to a different project as well.

FOOD PREP SINCE 2014-2018 LANCASTER FOOD

7700 Conowingo Avenue,Jessup,MD 20794/ Telephone : 301-***-**** Supervisor :Karla Cruz 240-***-****

RESPONSIBILITIES :

• Arranged appropriate equipment for cooking.

• Served food to all type of costumers such as Giant, Safeways,Shoppers etc…

• Received food and beverage product and supplies.

• Cleaned and sanitized workplace and equipment.

• Transferred supplies and equipment between storage and work areas.

• Ensured correct food handling procedures are followed .

• General cleaning after each task following Company policy CASHIER SUPERVISORS SINCE 2019- PRESENT FAMILY DOLLARS 13600 Bowie Rd, Laurel,MD 20708

Supervisor : Lily 301-***-****

RESPONSIBILITIES:

• Provides a positive customer experience with fair, friendly, and courteous service.

• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed.

• Processes return transactions.

• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.

• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.

• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.

• Provides pricing information by answering questions.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes assistance to our co-workers as needed and help my superior with schedules and others tasks .

EDUCATION

High School graduated /Marshall HS Fairfax Virginia . SKILLS:

Computers knowledge

Registers knowledge

Scanners Machines

Forklift Operator

Cooks equipments operators

REFERENCES :

Javier Gonzalez 301-***-**** Friend

Jaime Gómez 301-***-**** Friend

Ricardo Cruz 202-***-****

Joel Martinez 240-***-**** Friend

Jeffry de Leon 301-***-**** Friend

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